Efficient VA for Hospitality Management

$8-15 USD / hour

Closed

Posted

4 months ago

$8-15 USD / hour

About Us: G2G Property Management & Co. is a leading Vacation Rental Property Management Company that specializes in providing exceptional service to property owners and guests alike. We manage a portfolio of high-quality vacation rentals and are dedicated to ensuring a seamless and enjoyable experience for our guests. Job Description: We are seeking a detail-oriented and experienced Virtual Assistant to join our team. The ideal candidate will have proficiency in managing vacation rental platforms such as Guesty, Airbnb, and VRBO. The Virtual Assistant will play a crucial role in guest communication, handling Airbnb support claims, managing administrative tasks delegated by the General Manager, addressing any issues raised by guests with the cleaning team, and will be required to work on weekends. Responsibilities: Guest Communication: Respond promptly and professionally to guest inquiries, providing information about properties and addressing any concerns or questions. Coordinate check-in and check-out procedures, ensuring a smooth experience for guests. Platform Management: Utilize Guesty, Airbnb, and VRBO to manage property listings, reservations, and ensure accurate availability. Handle Airbnb support claims, resolving issues and disputes effectively. Administrative Support: Assist the General Manager with various administrative tasks, including data entry, document preparation, and scheduling. Maintain organized records of property-related information and guest communications. Cleaning Team Coordination: Communicate with cleaning teams to ensure properties are cleaned to the highest standards. Address any issues or special requests from guests related to cleaning services. Weekend Availability: Work on weekends to manage guest inquiries, check-ins, and other responsibilities as needed. Requirements: Proven experience as a Virtual Assistant or in a similar role. Familiarity with vacation rental management platforms such as Guesty, Airbnb, and VRBO. Excellent communication skills, both written and verbal. Strong organizational and multitasking abilities. Ability to work independently and efficiently in a remote environment. Availability to work on weekends. Preferred Qualifications: Experience in the vacation rental or hospitality industry. Knowledge of property management software and tools. Familiarity with customer service principles. G2G Property Management & Co. is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

Project ID: 37653376

About the project

70 proposals

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Active 3 mos ago

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70 freelancers are bidding on average $11 USD/hour for this job

@Maclavin

With over nine years of experience in the virtual assistance field, I am confident in my ability to excel in managing your vacation rentals. My knowledge and proficiency in platforms such as Guesty, Airbnb, and VRBO make me exceptionally well-suited to handle your property listings and reservations efficiently, ensuring accurate availability is maintained at all times. Having successfully resolved countless issues and disputes through Airbnb claims management, I bring a proven track record of effective problem-solving skills to your team. Moreover, I genuinely understand the challenges that can arise in the hospitality industry. My attention to detail coupled with organizational and multitasking abilities will enable me not only to handle guest communications promptly and professionally but also coordinate check-ins and check-outs seamlessly for G2G Property Management & Co. Weekend availability is a given for me as I fully comprehend how crucial it is in this industry.

$12 USD in 40 days

4.8

(258 reviews)

6.7

@professorxwriter

With my vast experience as a detail-oriented Virtual Assistant, specializing in customer service and support, I can confidently say that I would make the best fit for your hospitality management team. Having a proven track record working with platforms such as Guesty, Airbnb, and VRBO and an excellent aptitude in maintaining a high level of guest satisfaction, I can assure you that your rentals will be in great hands. My professional proficiency in communication - both written and verbal - combined with my exceptional organizational and multitasking abilities make me well-equipped to handle the responsibilities of guest communication, platform management, administrative support, cleaning team coordination, and weekend availability seamlessly. My delivery of plagiarism-free content within agreed timelines mirrors my dedication towards delivering high-quality work within demanding schedules. Additionally, I possess valuable skills in Market Researches which might add extra value to your team; this includes analyzing consumer behavior and trends which can potentially result in identifying new business opportunities for G2G Property Management & Co. Given my all-round skillset in finance, HRM, marketing; Supply Chain; Accounting; and even statistics I believe I will add value to your team to reach your mission faster. I am ready to hit the ground running and provide 100% satisfaction from day one. Let's discuss how we can make G2G Property Management & Co even more exceptional!

$12 USD in 40 days

4.7

(68 reviews)

5.7

@punit691986

Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.

$15 USD in 40 days

5.0

(8 reviews)

5.1

@abbasifida857

Hi, I have experience in data entry, appointment setting, Airbnb, VRBO, research, administration, and virtual assistance. I can fulfill all your specified requirements. I am a hardworking full-time freelancer and can commit to 40 hours per week. I am ready to start as soon as possible Thanks, Fida.

$8 USD in 40 days

4.8

(14 reviews)

5.0

@MajaSabra

Hello, I am writing to apply for the Virtual Assistant position at G2G Property Management & Co., as detailed in your recent job posting. With my experience in vacation rental management and a deep understanding of platforms such as Guesty, Airbnb, and VRBO, I am excited about the opportunity to contribute to your team and ensure the best possible experience for your guests. In my previous roles, I have demonstrated a strong ability to manage guest communications effectively, ensuring prompt, professional responses to inquiries and coordinating smooth check-in and check-out procedures. My proficiency in utilizing platforms like Guesty, Airbnb, and VRBO has allowed me to manage property listings and reservations efficiently, and I have a track record of handling Airbnb support claims with tact and effectiveness. My skills extend to providing comprehensive administrative support. I am adept at tasks such as data entry, document preparation, and scheduling, always maintaining organized and accurate records. Furthermore, my experience in coordinating with cleaning teams ensures that properties are maintained to the highest standards, addressing any issues or special requests from guests promptly. Thank you for considering my application.

$15 USD in 40 days

5.0

(5 reviews)

4.2

@danishkhateeb001

Hey Savion. I am writing to express my interest in the Virtual Assistant position at G2G Property Management & Co. With proven experience in virtual assistance and proficiency in vacation rental platforms, I am confident in my ability to contribute effectively to your team. Professional Highlights: Proven track record in virtual assistance and administrative roles. Expertise in managing Guesty, Airbnb, and VRBO platforms. Strong organizational and multitasking abilities. Why I'm a Great Fit: Proficient in responding to guest inquiries promptly and professionally. Experienced in coordinating check-in/check-out procedures and resolving issues. Adept at handling Airbnb support claims and disputes. Weekend Availability: Fully available to work on weekends for guest inquiries and check-ins. I am excited about the opportunity to contribute to the success of G2G Property Management & Co. I look forward to the possibility of discussing how my skills align with your company's needs. Looking forward to your response. Thank you.

$8 USD in 1 day

4.6

(11 reviews)

3.9

@NesreenMamdouh79

Hello, With 10+ years of hospitality experience at leading hotel brands, I have the customer service expertise and adaptability to excel as G2G's Virtual Assistant. My decade in fast-paced, guest-focused environments honed skills in communication, multitasking, problem-solving and providing exceptional service - directly applicable for this role. My responsibilities included managing VIP guests, coordinating complex events, maximizing operational efficiency, and upholding rigorous brand standards. This instilled abilities to support all aspects of vacation rental management - from guest communications to platform management and administrative tasks. I take pride in delivering seamless experiences and representing brands with integrity. I aim to provide G2G's guests and homeowners the dedicated service they deserve. I appreciate you considering candidates like myself with diverse yet relevant backgrounds. My proven hospitality record demonstrates the versatility and focus needed to support your continued success. I would welcome the opportunity to further discuss my capabilities and your Virtual Assistant needs. Thank you for your consideration. Best Nesreen

$10 USD in 40 days

5.0

(4 reviews)

3.5

@faith402

As an experienced VA, I understand the complexities of efficiently managing vacation rentals just like you do. My skillset goes beyond content writing. I have successfully worked with AirBnB and familiar with other platforms like Guesty and VRBO. I believe the experience in juggling multiple tasks, coordinating between cleaning teams and guests, managing reservations, and maintaining immaculate records will be pivotal in making your guests' experience seamless. Moreover, treading deep into the hospitality industry, one thing shines: quality communication can make or break guest experiences. Having written extensively on topics aligned with your industry, I am well-versed in demonstrating empathy while engaging with clients. Portraying their properties vividly to answering any queries promptly; you can trust me to give your visitors a feel for why they need to book your rental! Lastly, my adeptness at meeting deadlines without compromising on quality aligns perfectly with what you are looking for. Running a vacation rental management company demands robust organizational skills that include quick problem-solving and effective time management which I've honed to top-notch levels over my 3 years of practice. I'm ready and excited to jump into this role with G2G Property Management & Co.!

$15 USD in 40 days

4.9

(5 reviews)

3.4

@rbhdigital

Hi, With a versatile background in Virtual Assistance and a spectrum of transferable skills, I am ideally suited for your project. My specialization in customer service has honed my written and verbal communication skills, enabling me to address guests' inquiries promptly and professionally. I excel in facilitating smooth check-in/check-out procedures and understanding the importance of attention to detail in Hospitality Management. As demonstrated in my role as an Executive Administrative Assistant, I possess a strong organizational aptitude and the ability to multitask effectively. My familiarity with various online platforms, including Airbnb and VRBO, equips me to seamlessly handle property listings, manage reservations, and address any support claims that may arise. Moreover, as a fluent English-to-Swahili translator, I can cater to your diverse clientele by assisting with any necessary translation work. My years of experience in operating effectively in remote environments, coupled with my availability to work on weekends, align perfectly with the project requirements. It would be an honour to contribute positively to your brand's efficiency and growth. Consider this my application for ensuring a smooth rapport between you and your clients. Thanks, Ria

$12 USD in 40 days

5.0

(2 reviews)

3.5

@BenAdekunle

Hello, I am BEN, a highly versatile virtual assistant available for up to 40 hours. I firmly believe that my result-oriented, industrious, and dynamic nature make me the ideal candidate for this position. I am eager to commence working with you immediately and agree to all your terms and conditions while accommodating your time zone requirements. After carefully reviewing the project description, it is apparent that you require a dependable, proactive, and trustworthy assistant; fortunately, these are areas in which I excel. As an exceptional resourceful social media manager, virtual assistant, content writer and web developer with advanced English written and oral communication skills at my disposal; rest assured that all tasks listed will be completed promptly and precisely. Furthermore, my availability extends beyond just this project as I am willing to work long-term with guaranteed satisfaction. Let's discuss further details about the project via chat as soon as possible. My rates are flexible enough for negotiation. Thank you, Best regards!

$12 USD in 40 days

5.0

(1 review)

3.2

@rcabanales

I'm Ronny, I have experience in the customer service structure, having service management and response quality is one of my strengths as a service agent, I have experience in escalation, teamwork and process automation. - Conflict management and problem resolution. - Trained to follow care protocols and policies. - Management of good vocabulary and tone of voice - Available during offer hours Write to me to discuss the details Regards

$10 USD in 40 days

5.0

(7 reviews)

2.9

@deanlariosa95

Hi, Wonderful Day and Happy New Year! I hope this message finds you well. My name is Dean, and I'm excited to introduce you to D Connect Outsourcing Services an Outsourcing Company from the Philippines, a reliable company dedicated to help Businesses, Executives, Offices, and many more that needs virtual help. At D Connect Outsourcing Services, we understand the challenges and opportunities that your line of business is having. Our mission is to help hand in hand with our partners in their virtual needs from Social Media Management, Schedules, Customer Service, Executive Assistant, Appointment Setter, and Many more. -Australia Solar Panel and Solar Battery Company. -US Roofing Inspection. -Final Expense American Benefits and Senior Care. -Medicare Plan A and B inbound verifier. -US Solar Company. -Credit Repair Team. -Medical VA. -UK Energy. -Recruitment -Lead generation. -Executive Assistant to the CEO -Social Media Manager -Inbound Technical Support Team. -Real Estate Cold Caller and Acquisition Manager. -Health Care Facilities Staffing Cold Caller and Closer. -Health Care Staffing Recruiter -Truck Dispatcher -Driver Recruiter -Experienced ESL Teachers -US AND MALTESE SALES TEAM -VA BOOKKEEPER -VA ACCOUNTANT -SEO/WORDPRESS -Customer Support Representative Thank you for considering D Connect Outsourcing Services as your partner in your Business. We look forward to the possibility of working together to achieve your goals. Warm regards,

$12 USD in 40 days

4.8

(1 review)

2.9

@hemelkhan92

As a detail-oriented and experienced virtual assistant, I am highly proficient in managing vacation rental platforms such as Guesty, Airbnb, and VRBO – skills that directly align with your needs at G2G Property Management & Co. I have developed an exceptional communicative abilities allowing me to respond promptly, accurately and professionally to guest inquiries ensuring they have a seamless experience. My strong organizational traits and ability to multitask will prove indispensable for your administrative tasks such as data entry, document preparation, scheduling etc. That said, what distinguishes me from others is my excellent comprehension of customer service principles which I firmly believe is the backbone for any successful hospitality industry personnel like myself. I am more than just skilled at resolving problems. I have an uncanny ability to be proactive in identifying them before they occur, a skill that is especially important when managing multiple rental properties remotely. Being available 24/7 ensures that no matter the day ordered time, your guests will always receive fast assistance and efficient coordination with the cleaning teams if needed. In conclusion, my vast inventory of skills including but not limited to being reactive, adaptable, quick-to-learn alongside my determination for continuous improvement means that choosing me for this position would guarantee a streamlined guest experience and relief on managerial burdens for your company.

$8 USD in 40 days

4.3

(3 reviews)

2.1

@abdulbasitone

As an experienced Virtual Assistant, I would be an ideal match for your efficient VA position. With a decade of experience and extensive skills in data analytics, Google Suite, and web scraping, I offer more than just handling guest communications and platform management - I can uncover valuable insights from the amassed data to provide strategic feedback tailored to your company's specific needs. I have a proven record of delivering quality work in a timely manner, maintaining open lines of communication throughout the process and consistently meeting 100% customer satisfaction. My strong organizational and multitasking abilities will allow me to manage your vacation rental platform with ease, ensuring accurate availability and resolving any issues or disputes promptly. Moreover, my background in the hospitality industry adds depth to my understanding of your business requirements. My ability to work effectively with people from diverse backgrounds combined with my familiarity with property management software makes me an asset for coordinating with the cleaning team to maintain high cleanliness standards. Let's ensure every guest that has the privilege of staying at any G2G Property experiences 5-star luxury through precise communication and efficient support!

$8 USD in 40 days

5.0

(2 reviews)

0.7

@arbu1499

Salutations! as far as i understand is that you are seeking a detail-oriented Virtual Assistant to join G2G Property Management & Co., a prominent Vacation Rental Property Management Company. Having thoroughly reviewed your job description, I am excited about the opportunity to contribute to your team. With my proven experience in similar roles, proficiency in vacation rental management platforms like Guesty, Airbnb, and VRBO, and a commitment to excellent communication, I am well-prepared to play a crucial role in ensuring a seamless and enjoyable experience for both property owners and guests. I look forward to bringing my organizational skills and weekend availability to support your team effectively. Let's discuss how I can add value to your operations further. I am eager to share insights from my experience, understand more about your specific needs, and explore how we can collaborate successfully. Kind regards from Arbaz A

$10 USD in 15 days

0.0

(0 reviews)

0.0

@usamaazeemm

As a seasoned Virtual Assistant with comprehensive experience managing multiple tasks and platforms, including Airbnb, VRBO, and Guesty, I am confident in my ability to meet and exceed your expectations. My proficiency in property management and database work has afforded me the ability to quickly navigate any interface or tool and complete tasks with surgical precision. I understand that excellent communication is vital for guest satisfaction, so rest assured, you'll never have to worry about a missed inquiry or delayed response under my watch. My extensive experience in the hospitality industry aligns perfectly with your project's objectives. I know firsthand the importance of keeping things running smoothly for guests and how seamless check-ins/outs and efficient problem resolution contribute to their overall experience. Having worked remotely for many years now, including weekends, I've mastered the art of independent work and am confident in my abilities to provide 100% dedication every day of the week.

$12 USD in 40 days

0.0

(0 reviews)

0.0

@abidsabir39

As an experienced VA, I understand the importance of accuracy and efficiency in your property management operations. My proven background in hospitality, administration, and customer service prepares me well for this role. Over four years, I've managed multiple vacation rental platforms including Guesty, Airbnb, and VRBO - exactly the profile you need! Communications skills are my forte- both written and verbal. I'll respond promptly and professionally to guests' queries, address any issues with the cleaning team, coordinate check-ins/outs ensuring a smooth experience for guests. As a plus, I'm conversant with Airbnb support claims handling & resolving issues effectively. Being organized enables me to maintain records of property-related information and guest communications meticulously. My flexibility to work on weekends will ensure we can seamlessly handle all guest inquiries. Last but not least, my skills go beyond virtual management. I'm proficient in Adobe Suite (Photoshop, Illustrator), Canva & Corel Draw which enhances my design eye - making your listings aesthetic and striking. Also skilled in MS Word/Excel/PowerPoint for admin tasks. By hiring me to manage your hospitality services, you are partnering with someone who understands that great service provides a competitive edge. Let's work together to create unforgettable experiences and maximize your guests' satisfaction!

$10 USD in 40 days

0.0

(0 reviews)

0.0

@rogojinariumari7

Hello, my name is Marilena and I am happy to help you, I have experience in communication with clients and in the field of hospitality accompanied by a diploma in tourism. Do not hesitate to contact me for more details for a possible collaboration. Kind regards.

$15 USD in 40 days

0.0

(0 reviews)

0.0

@Linda0791

With my extensive experience in customer service and sales, I believe I possess all the skills necessary to excel as your Virtual Assistant for Hospitality Management. Having worked for over five years in these roles, I am well-versed in providing exceptional support and driving revenue growth for various businesses - skills that can be directly applied to managing and maintaining your vacation property listings on platforms such as Guesty, Airbnb, and VRBO. One of my key strengths is my excellent organisational and multitasking abilities. As a virtual assistant, I understand how imperative it is to manage time efficiently and consistently deliver high-quality results. This extends to my proficiency with data entry systems such as CRM platforms, which will be invaluable in keeping organised records of property-related information and guest communication for your portfolio of vacation rentals. Furthermore, since availability on weekends is key for this role, rest assured, I am fully ready to meet this need. My dedication to delivering outstanding customer experiences aligns with G2G Property Management & Co.'s commitment to a seamless and enjoyable experience for guests. Consider hiring me not just as the applicant who meets your requirements, but as someone who is eager to enhance your brand's reputation and profitability by contributing fully from day one.

$12 USD in 40 days

0.0

(0 reviews)

0.0

@dataspro

Nice to meet you G2Gllc,The requirements of your project match my areas of work and skills, to introduce myself. My name is Anthony Muñoz and i am the lead engineer for DS Pro IT agency. I have worked for over 10 years as a Full-Stack and software development engineer and have successfully done multiple jobs. It will be a pleasure to work together to make your project. Feel free to discuss about the project with me, greetings.

$20 USD in 40 days