Customer Support Jobs

Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

From 136,298 reviews, clients rate our Customer Support Specialists 4.87 out of 5 stars.
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    77 jobs found, pricing in SGD

    PHILIPINA ONLY !!!!! I am looking for a skilled and reliable Filipina assistant to help me with various office tasks. The ideal candidate should have experience in administrative tasks and be proficient in using Microsoft Office Suite. Tasks to be performed will include but are not limited to: - Data entry - Customer support - Assisting with administrative duties The assistant should be available for less than 10 hours per week. Skills and experience required for this job: - Strong organizational and time management skills - Proficiency in Microsoft Office Suite - Excellent communication skills - Attention to detail and accuracy in data entry - Ability to handle customer inquiries and provide support If you are a dedicated and efficient assistant with the necessary skills, please ...

    $24 (Avg Bid)
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    UK Native needed -- 2 6 days left
    VERIFIED

    We are looking for Native British people for a short study. You need to make 2 calls and send a voicemail or pretend like a customer Pay is 13$ for 2 valid calls. Must be in the UK.

    $16 / hr (Avg Bid)
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    Virtual assistants needed 6 days left
    VERIFIED

    Virtual Assistants Needed Tasks: - Administrative tasks - Data entry - Customer support Hours per week: - 10-20 hours Preferred mode of communication: - Phone Ideal Skills and Experience: - Strong organizational and time management skills - Excellent communication skills, both verbal and written - Proficiency in administrative tasks such as data entry and customer support - Experience working as a virtual assistant or in a similar role - Ability to prioritize and multitask effectively - Familiarity with phone communication software or systems We are looking for virtual assistants to provide assistance with administrative tasks, data entry, and customer support. The ideal candidate should have strong organizational and time management skills, as well as excellent communication skills. ...

    $24 (Avg Bid)
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    I am looking for a virtual assistant based in Italy to help me with scheduling appointments with distributors that we will supply to. The ideal candidate should be available to work in European time zone and be able to dedicate 10-20 hours per week to this project. Tasks: - Cold calling distributors from our data base - Scheduling appointments for zoom meetings - Be present in all zoom meetings for translation between both parties Skills and Experience: - Strong organizational and time management skills - Excellent communication skills - Attention to detail -Motivated to make calls and transact deals - Proficient in using scheduling software and tools - Familiarity with Italian business culture and etiquette

    $17 / hr (Avg Bid)
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    appointment bookings 6 days left
    VERIFIED

    I am looking for a virtual assistant to organize meetings for me in Outlook. I have the contact list of the names and the area for the meetings to be organised. It is making appointments with doctors. The assistant will be calling the reception to book an appointment with doctors; will only be speaking with the receptionist The volume of meetings will depend on the location and how many clients are in each of those areas but they will need to make sure there is enough time between each appointment. Most likely between 3-5. They will need to be able to speak very good English, or even English to be there first language

    $17 / hr (Avg Bid)
    NDA
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    cold calling for real estate 6 days left
    VERIFIED

    Project Description: Cold Calling for Residential Properties in the Local Area, 1000 calls per job Skills and Experience: - Experienced cold caller with a background in real estate - Strong communication and persuasion skills - Knowledge of the local real estate market and residential properties - Familiarity with property descriptions and pricing - Ability to assess investment potential in residential properties Looking for cold callers for USA market. Ongoing projects Bid only what you will take Submit an audio recording of your voice Ongoing jobs, weekly type coldcall to show not a bot

    $213 (Avg Bid)
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    WANT A PERSON FOR FRONT DESK < FACE TO FACE IN NEW YORK CITY TO HANDLE STORE CUSTOMERS

    $333 - $998
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    front desk service customers 6 days left
    VERIFIED

    Going on 9th business year. We buy diabetic supplies from the public . No pharma or any liquids or injectables . Customers sell supplies they no longer want, you evaluate supply by brand, expiration date . and wear and tear, pay customer. This is an ongoing part-time , 2 hrs per day , 5 days per week , $250, flat

    $443 (Avg Bid)
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    Agency seeking an experienced HR Recruiter for technology industry positions. Must have entry-level experience and be able to fill 4-6 positions.

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    I am seeking an experienced Vrbo/Airbnb expert who can assist me in publishing my property portfolio consisting of 6-10 properties. Skills and Experience: - Proficient in creating attractive and engaging property listings on the Vrbo platform - Familiarity with Vrbo's listing guidelines and requirements - Ability to optimize pricing strategy to maximize bookings and revenue - Knowledge of the Vrbo platform's navigation and features to ensure seamless property management and guest communication Responsibilities: - Create compelling and accurate property listings on Vrbo - Implement an effective pricing strategy to attract potential guests and optimize revenue - Assist in navigating the Vrbo platform, ensuring smooth property management and guest communication If you are a Vrbo...

    $27 / hr (Avg Bid)
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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis's business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision-making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' names, etc. • Take pictures of the subject company and its vicinity, as per Confi...

    $53 - $67
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    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing in Østerkobbel 446440 Augustenborg, Denmark. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.

    $53 - $67
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    i have a few list of contact number that need to follow up by call. the script for the conversation is ready. need local virtual assistant

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    We are searching a person for Part Time Job (4 hours a day) at the supermarket, $15 per hour. We can verify that the person spends 4 hours in the supermarket taking photos of products. That means $60 dollars for each day, $360 the week. This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera without editing photos. See attached sample photos. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information.

    $27 / hr (Avg Bid)
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    I am in need of Educational verification services for my pre-employment vetting process. Skills and Experience Required: - Experience in conducting education verification checks - Familiarity with the educational system and institution in The University of South Alabama (307 N University Blvd, Mobile, AL 36688), United States. Additional Information: - Attention to detail and accuracy are crucial in ensuring the accuracy of the verification process. Candidate Volume: - The project involves vetting 1-5 candidates. Please note that this project does not require additional verification services such as drug testing, credit checks, or social media screening.

    $133 (Avg Bid)
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    Pre-Employment Vetting[ Livorno, Italy ] Background Check Requirements: - Employment history verification Industry-Specific Checks: - No specific industry checks required Number of Candidates: - 1-5 Ideal Skills and Experience: - Experience in conducting employment history verifications - Familiarity with Italian background check regulations - Attention to detail and thoroughness in verifying candidate information

    $67 - $73
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    Pre-employment check- Imlay City-Michigan-USA I am in need of a freelancer who can assist me with conducting employment history verifications. Specifically, I require the verification of the candidate's previous institute. Skills and Experience: - Previous experience in conducting employment history verifications - Familiarity with the process of contacting previous employers and verifying the provided information - Attention to detail to ensure accurate and thorough verification Timeframe: - The completion of this check is required within a week. If you have the necessary skills and experience in conducting employment history verifications and can meet the specified timeframe, please submit your proposal

    $80 (Avg Bid)
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    Outdoor Catering 2 days left

    Outdoor Catering for a Corporate Event - I am looking for a caterer to provide outdoor catering services for a school picnic event. - The event will be held at a gaming zone, and the caterer will be responsible for engaging with customers and providing a delightful gaming experience. - We are expecting more than 100 guests at the event. - The ideal candidate should have experience in gaming zone for large events - Strong communication and customer service skills are essential for engaging with customers at the gaming zone. - The caterer should also have the ability to handle a large number of guests efficiently and ensure a smooth gaming experience.

    $10 - $10
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    We are looking for someone to perform an in-person audit at a testing center in Brighton & Hove. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training. Date is flexible, pays for 2 hours but you are only required to be on site for about 45 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

    $25 / hr (Avg Bid)
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    We are looking for a dynamic and highly organized Angola speaking Virtual Assistant to join our team. This remote position offers a fantastic opportunity for a motivated individual who wishes to contribute to our growing business. Note: you need to speak Angola Languages.

    $7 / hr (Avg Bid)
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    Virtual Assistant for Administrative Tasks I am a small business owner in Australia and I am looking for a virtual assistant to help me with various administrative tasks. Tasks include: - Email management: sorting and organizing emails, responding to client inquiries, and forwarding important messages to me - Social media management: scheduling posts, creating content calendars, and monitoring engagement on social media platforms Ideal Skills and Experience: - Intermediate level of experience as a virtual assistant or in a similar administrative role - Strong organizational and time management skills - Excellent written and verbal communication skills - Proficiency in email management platforms and social media management tools - Attention to detail and ability to follow instructions...

    $9 / hr (Avg Bid)
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    I am seeking researchers in Hamburg, Germany to conduct market research for a bar audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Hamburg every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar audits ...

    $359 (Avg Bid)
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    Appointment Setter 5 days left
    VERIFIED

    I am seeking an experienced appointment setter to help me schedule interviews for HR positions. The ideal candidate will have experience in customer service and can call a high volume of candidates. Specific Requirements: - Calling and pre-screening potential applicants for open positions - Scheduling interviews with qualified candidates Skills and Experience: - Previous experience in appointment setting - Strong communication skills - Ability to pre-screen candidates effectively - Quiet work environment with a solid and reliable highspeed internet connection. This is a part-time position with the expectation of making 50 calls per day. The candidate should be able to work independently and meet deadlines.

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    We are looking for a qualified person to manage the publication of our diverse portfolio of properties. As the ideal candidate, you should be well versed in the intricacies of these platforms and have a keen sense of detail to optimize property listings. Requirements: Familiarity with Booking, Airbnb, Vrbo and other relevant platforms. Strong communication skills to respond to requests and manage guest interactions. Ability to adapt to changing algorithms and platform trends.

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    Travel Agency Seeking Experienced Administrative Assistants for Immediate Hiring - We are a travel agency in need of highly skilled and experienced administrative assistants to join our team immediately - Specific roles to be filled include administrative assistants to support our operations and ensure smooth functioning of our office - Ideal candidates should have a proven track record in administrative support, with a strong focus on organization, time management, and attention to detail - Experience in the travel industry or related fields is a plus, but not mandatory - The ability to multitask, work under pressure, and meet deadlines is essential for this role - Candidates must possess excellent communication and interpersonal skills, as they will be interacting with clients, colleagu...

    $27 / hr (Avg Bid)
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    Virtual Assistant Needed for Diverse Business Group Tasks: - Administrative tasks - Social media management - Data entry Duration: - Will be needed for 24 months Preferred method of communication: - Phone Ideal Skills and Experience: - Excellent organizational and multitasking abilities - Strong communication skills, particularly over the phone - Proficiency in administrative tasks and data entry - Experience with social media management - Attention to detail and accuracy in work - Ability to work independently and meet deadlines

    $15 / hr (Avg Bid)
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    We are looking for someone to perform an in-person audit at a testing center in Munich. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training. Date is flexible, pays for 2 hours but you are only required to be on site for about 45 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

    $45 / hr (Avg Bid)
    Local
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    Virtual Assistant Needed for Diverse Business Group Tasks: - Administrative tasks - Social media management - Data entry Duration: - Will be needed for 24 months Preferred method of communication: - Phone Ideal Skills and Experience: - Excellent organizational and multitasking abilities - Strong communication skills, particularly over the phone - Proficiency in administrative tasks and data entry - Experience with social media management - Attention to detail and accuracy in work - Ability to work independently and meet deadlines

    $178 (Avg Bid)
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    Hello Freelancers, We're looking for customer support agents to join our team. Duties: - Taking Calls - Helping customers to place orders - Helping customers to locate their packages - Solving issues with customers - Order status - Answering emails Time Zone: Atlantic Standard Time Working Shifts: Saturdays and Sundays - From 9:00 am to 4:00 pm This is EXCLUSIVELY for a long-term position. Good luck!

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    I am seeking researchers in Stockholm, Sweden to conduct market research for a bar audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Stockholm every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar audi...

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    I am looking for a consumer to conduct a store audit in Rio de Janeiro . -The project in a nutshell: -All information will be captured via our company's App that has to be downloaded by way of a link emailed to the successful candidate. -Visit 12 supermarkets in Rio, addresses will be provided. Assess packaging of products for our client, products include baby diapers, feminine hygiene products, kitchen paper and toilet paper. -10 samples per a product has to be assessed. E.g Product A is baby diapers, 10 of these will have to be looked at closely for defects. -If samples are good no photos are required, if samples have defects photos are required showing the defect clearly. -No products need to be purchased. -Good quality photos are essential. -Photos are required of the s...

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    Pre Employment Vetting (New Jersey) Background Checks Required: - Employment Verification Report Format: - Specific format required Deadline: - Completion of vetting process within 1 week Ideal Skills and Experience: - Experience in conducting employment verification background checks - Familiarity with New Jersey employment laws and regulations - Attention to detail and ability to accurately gather and analyze employment information - Strong organizational and time management skills to meet the 1-week deadline

    $133 (Avg Bid)
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    I am seeking researchers in Zurich, Switzerland to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Zurich every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar a...

    $327 (Avg Bid)
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    I am looking for a great adminstrator to work on a long term project preparing homeowner details and funding forms into the correct format to be submitted for funding. The job will involve collecting information, calling and emailing customers to gather information and get paperwork signed, use of Dropbox and a CRM System, liasing with installers to ensure evidence is submitted promptly and managing work to a submission timetable and updating customers of work progress/start dates. The sucessful applicant will need to be English speaking, have great attention to detail and an ability to work methodically even when under pressure.

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    Hey guys & gals, We're looking for an all around VA that can manage a wide variety of projects and tasks (finding and contacting clients, researching skills, finding emails, scheduling newsletters, collecting information, etc.), as well as personal tasks (create a short morning yoga exercise, buy my mom a gift, contact folks for travel arrangements). Things I'll need in my VA: -Email support experience: you need to know how to respond to customer help requests in a polite and helpful manner, provide them with as much information as you can, and do so with solid english grammar. -You must know your way around the Wordpress backend and frontend! Sorry, but this is a necessity as all of our businesses are on Wordpress. You should know how to create/edit content, create new m...

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    Virtual Assistant 4 days left
    VERIFIED

    Job Opportunity: Virtual Assistant at The Call Center Doctors Location: Remote About The Call Center Doctors: The Call Center Doctors is a leading company specializing in creating world-class, turnkey call centers. We pride ourselves on our innovative approach and commitment to excellence, delivering top-tier service and solutions to our clients. As we continue to expand, we are in search of a highly motivated and skilled Virtual Assistant to join our dynamic team. Position Overview: We are looking for a highly organized, proactive Virtual Assistant to provide comprehensive administrative support. This remote role is pivotal in managing various day-to-day operations, including calendar management, scheduling, email correspondence, and conducting research, among other tasks. Key Respons...

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    Project Title: Cold calling for my agency Overview: I am looking for a freelancer who can assist my agency with cold calling. We specialize in the [Technology/Healthcare/Finance] industry and require someone with excellent communication skills and experience in cold calling. The freelancer will be responsible for making 50-100 calls per day, with the goal of generating leads and appointments for our agency. Responsibilities: - Make 50-100 cold calls per day to potential clients in the [Technology/Healthcare/Finance] industry - Follow a script provided by the freelancer, created from scratch - Engage potential clients in a professional and persuasive manner - Qualify leads and schedule appointments for our agency Skills and Experience: - Proven experience in cold calling and lead generat...

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    Seeking a customer support representative for our gaming company. The ideal candidate should have experience in providing live chat support and be available to work 8-11 hours per day. The representative will be responsible for assisting customers with inquiries and technical issues related to our web site and app. We look for representatives who will be ready to relocate to Manila or Serbia.

    $1623 (Avg Bid)
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    I am urgently looking for a property manager to help me manage my residential properties. Tasks: - Tenant management: I need someone to handle tenant screening. Number of properties: - I need the property manager to manage 2-5 residential properties. Ideal skills and experience: - Previous property management experience, especially in residential properties. - Strong communication and interpersonal skills to interact effectively with tenants. - Knowledge of local rental laws and regulations. - Organizational skills to manage multiple properties effectively. If you are a reliable and experienced property manager who can handle tenant management for 2-5 residential properties, please contact us to discuss more details.

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    Data entry 4 days left

    "Hello, it's Jeremy. My team and I are looking an individual with strong skills in generating leads through email, cold calls or however way you can get leads. Let's discuss further in our chat the details of what we're offering and how we're helping people. The key here is consistency and hard work. If you're committed to that, let's collaborate. This is a commission-based opportunity – more prospects, more closes, more earnings. Looking forward to working together."

    $16 (Avg Bid)
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    Driver, school drop off 4 days left
    VERIFIED

    I need a driver who can transport my daughter & I to her school in the morning. Drop off is quick as she can walk herself to claas and then it will be a round trip for me. It's approx 8 minutes each way from Nollamara to Tuart Hill. It will not be once off as I have lost my license and need regular transportation Preferred Mode of Transportation: - Car Distance from Pick-up Location to School: - Less than 5 miles Time of School Drop-off: - 8-8.30 AM Daily rate Skills and Experience: - Valid driver's license - Clean driving record - Reliable and punctual

    $9 - $26
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    I am looking for someone to call round and introduce us to specific clients in the sales industry. - The ideal freelancer should have experience in sales and be comfortable making phone calls to potential clients. - The specific clients are in the sales industry, and we have a list of specific clients in mind. - The freelancer will be responsible for providing a general company introduction to the clients. - They should be able to effectively communicate our company's value proposition and generate interest in our products/services. - Excellent communication skills and a persuasive demeanor are essential for this project.

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    I am in need of an administrative assistant with virtual assistant capabilities and intermediate IT knowledge. The ideal candidate will be responsible for data entry and organization tasks, as well as email management and communication. Additionally, the assistant should have the ability to schedule appointments and set appointments. Skills and Experience: - Strong organizational and data entry skills - Proficiency in email management and communication - Experience with scheduling and appointment setting - Intermediate IT knowledge, including troubleshooting and basic software proficiency Availability: - Work can be completed anytime, providing flexibility for the assistant's schedule.

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    Speaker hookup 6 hours left

    I would like someone to help me hook up a wired speaker to my other audio equipment. I'm not looking for any installation - just someone who can help me connect it up properly so that it functions properly and sounds great. I'm sure you know why a quality sound system is important, so if you can help me out that would be much appreciated. Thanks!

    $333 - $998
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    Calling in Marathi language for BPO profile matching similar to Language efficiency: Marathi must. Mumbai based candidates preferred but willing to consider out of Mumbai candidates as well who can talk in Marathi language smoothly. FEMALE CANDIDATES ONLY Purpose of the calls: - Profile matching for members - Verification of information - Gathering feedback Preferred language for the calls: Marathi Number of calls expected to be made: 50-100 Tenure : 2 month Fixed cost project USD: 75$ PER MONTH TOTAL: 2 month 150$ USD Ideal skills and experience: - Fluent in Marathi language - Excellent communication skills - Experience in BPO profile matching - Knowledge of platform is a plus We undertake profile matching based on client requirement. This is personal assistant short of role b...

    $186 (Avg Bid)
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    Technical Project Manager Needed I am looking for a skilled and experienced Technical Project Manager to oversee a small website design and mobile app development projects. You will work with our team of designers and developers. We are looking for someone to join the team and work with us on a ongoing basis. We are small start-up of 10 team members but we are growing. We are looking for someone fun, with a GREAT personality, and easy to work with. *If you have a rigid personality please do not apply. Responsibilities: - Managing Website & Graphic Design and Digital Marketing Projects - Coordinating with team members and stakeholders to ensure project success - Developing and implementing project plans, timelines, and budgets - Tracking project progress and making necessary ad...

    $17 / hr (Avg Bid)
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    Technical Project Manager Needed I am looking for a skilled and experienced Technical Project Manager to oversee a small website design and mobile app development projects. You will work with our team of designers and developers. We are looking for someone to join the team and work with us on a ongoing basis. We are small start-up of 10 team members but we are growing. We are looking for someone fun, with a GREAT personality, and easy to work with. *If you have a rigid personality please do not apply. Responsibilities: - Managing Website & Graphic Design and Digital Marketing Projects - Coordinating with team members and stakeholders to ensure project success - Developing and implementing project plans, timelines, and budgets - Tracking project progress and making necessary ad...

    $11 / hr (Avg Bid)
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    Hello Freelancers, We're looking for customer support agents to join our team. Duties: - Taking Calls - Helping customers to place orders - Helping customers to locate their packages - Solving issues with customers - Order status - Answering emails Time Zone: Atlantic Standard Time Working Shifts: Saturdays and Sundays - From 9:00 am to 4:00 pm This is EXCLUSIVELY for a long-term position. Good luck!

    $218 (Avg Bid)
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    139 bids

    I am looking for a freelancer to provide pre-employment vetting services for my project. Specifically, I need assistance with education certificate verification. The Project is to submit the documents to the Registrar office and ask them to provide us the verification. The ideal freelancer should be able to complete the vetting process within 1 week, as this is the preferred timeframe for the project. Extreme confidentiality is required for this project, as it involves sensitive information. Skills and experience required for this job include: - Experience in conducting background checks and reference checks - Attention to detail and the ability to maintain a high level of confidentiality

    $13 - $80
    Local
    $13 - $80
    0 bids

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