Hello there,
My name is Thomas, but everyone just calls me Tommy.
Going into the subject at hand, I'm quite interested in this as not only does it sound very promising, but it's also something that I enjoy as I have discovered that I have a passion for helping and solving different customer needs. I am entry-level in Customer Service, have worked with phone calls, writing tickets and live chat, and I noticed that I apparently have a very good customer satisfaction rating, having received praise from customers and coworkers alike. In my last job, I even helped my fellow colleagues by giving tips and suggestions on how they can better craft their replies.
I do have a few questions about this job and what exactly it entails, but otherwise, I hope to hear from you as I am really interested in this opportunity!
Warmest Regards,
Thomas Darius Watkinson