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Need One Customer Support Representative

$2-8 USD / hour

Closed
Posted 5 months ago

$2-8 USD / hour

We are wholesale flowers eCommerce company in United States. We need urgently a customer support representative who fluent in English and American accent. Know how to talk to customer , how to deal with product substitutions, how to settle with claim etc. Only freelancers from India and Philipines are allowed, no company.
Project ID: 37610140

About the project

34 proposals
Remote project
Active 3 mos ago

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34 freelancers are bidding on average $6 USD/hour for this job
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$4 USD in 40 days
5.0 (3 reviews)
4.2
4.2
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Hello, Resumed freelancing after Covid Lockdown. I have handled Customer Service - (Voice - Lev 1 Tech Support, Non-Tech Support & Non-Voice - Email, Chat) and Back Office Operations like processing refunds, Remote Management, Follow-up, Call Answering, Verifications, Basic Social Media Management, Admin & Ad-hoc Tasks, etc. I am open to getting trained for tasks that need me to learn new skills, tools or software programs. I am sincere, dedicated and strive to establish a long-term relationship with my clients. I can start immediately and have power & internet back up for my office. Looking forward to working with you. Best Regards
$5 USD in 40 days
5.0 (2 reviews)
2.3
2.3
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Need One Customer Support Representative I'm cerified in web designing and development by freelancer.com.\ I'm also certified in WordPress , Woo commerce , Big commerce designing and development by freelancer.com. You can also check certificate in my profile. DW Solution Online is providing Responsive Website designing & Development Services. We have been designing and developing websites for different industries since 2015. WordPress related skills My Services WordPress Installation and Setup, Theme Customization, Plugin Installation and Configuration, Content Creation and Management, Troubleshooting and Maintenance, Custom Theme and Plugin Development, Search Engine Optimization (SEO),Security, Performance OptimizationCustomer Support, Customer Experience and Customer Service
$3 USD in 168 days
0.0 (0 reviews)
0.0
0.0
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As a seasoned freelancer with immense experience in customer service and support, I'm thrilled to express my interest in being your dedicated customer support representative for your flourishing wholesale flowers eCommerce company. Being a native English speaker from India, I possess an impeccable American accent and a firm grasp over the language which would enable seamless communication with your valuable customers. I have spent years diligently understanding the ins-and-outs of customer interactions including handling product substitutions, claim resolutions, and maintaining high levels of customer satisfaction. One of my strongest suits is my ability to stay calm and empathize with clients even under stressful situations - traits that prove invaluable in ensuring positive interactions with your esteemed clientele. Moreover, my service offering extends far beyond effective communication; I boast proficiency in important additional domains such as research papers, business plans, articles, web-content creation which positions me perfectly to grasp your business model intricacies and deliver solutions tailored specifically to meet your needs. Let me bring my years of expertise to work for you, working passionately on every task assigned and ensuring both a top-notch quality delivery and meeting all given deadlines. Choose me to provide the excellence that your customers deserve!
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With over 8 years of customer service and supervisory experience, I offer a proven track record in effectively communicating with customers, handling product substitutions, and resolving claims. My proficiency in English, coupled with a neutral American accent, ensures clear and seamless interactions. Having managed diverse responsibilities, I am well-equipped to contribute to your wholesale flowers eCommerce company. Excited to bring my skills to your team
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With 10 years if experience in customer service I feel that I am more than qualified for this job. From working with customers that are less than happy with services provided by others. I on numerous occasions I have not only pleased the customer ,but also resolved the issue and gained a satisficed customer.
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Exploring Life with Passion A young professional coming with an experience of 3 and a half years and have a zest for life and love for diverse experiences. Beyond my career, I'm an avid yogi, a wordsmith at heart, a passionate blogger, and an intrepid traveler. Join me as I blend my professional excellence with these passions, creating a colorful journey through life.
$6.21 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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As an experienced customer support specialist, I bring a wealth of skills and expertise that make me a prime candidate for this role. Fluent in English with an American accent, I can effectively communicate with your customers ensuring a high level of satisfaction. My previous experiences have honed my ability to adeptly navigate challenging conversations, managing everything from product substitution concerns to handling claims smoothly. Beyond addressing the immediate needs of each customer, I work hard to understand the core issues they face and find proactive ways to improve their satisfaction. Collecting feedback, suggestions, and complaints has been an essential part of my approach as it provides valuable insights to optimize products and services for better overall customer experience. Another reason why I believe I'm the perfect choice for this role is my troubleshooting agility and technical dexterity. I am skilled at providing troubleshooting guidance, walking customers through setup processes, and liaising with specialized technical teams when necessary. Lastly, but certainly not least, I thoroughly enjoy assisting customers with their queries and take immense pride in my ability to ensure they leave each interaction feeling heard, understood, and well-served. Choosing me for this project will not only guarantee great customer service but also a tangible dedication to improving your clients’ experience.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I pride myself to be a problem solver with a very strong communication skill. I don't give excuses to clients but rather solutions. I am very detailed and attentive with work. Great customer service relations skill with a knack for conflict resolution. So yes i am the right candidate for this job.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I am writing to express my interest in the Customer Service Representative position for your wholesale flower eCommerce business, as advertised on Freelancer.com. With a strong background in customer service I believe I can contribute to your team's success. Key qualifications include: Proven experience in customer service roles, ensuring high customer satisfaction. Excellent communication skills, both written and verbal, essential for addressing customer inquiries and concerns. I am confident in my ability to provide exceptional service to your customers while contributing to the growth of your business. I look forward to the opportunity to discuss how my skills align with your company's needs. Thank you for considering my application. I am available at your earliest convenience for start working. Sincerely, Mudassar Shaikh
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I excel in customer service with a focus on building positive relationships and resolving issues promptly. My extensive experience in handling diverse customer inquiries, coupled with strong communication skills, allows me to provide exceptional support. I am dedicated to ensuring customer satisfaction and believe my commitment to empathy, problem-solving, and efficient communication makes me the ideal candidate for this role.
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With over 12 years of experience under my belt, I am the perfect candidate for your team. Having my skills and experience creates trust and loyalty in any environment for handling different type of customers. Had so many job responsibilities and play so many roles like billing, retention, sales, dispatcher, maintenance coordinator and a lot more on both phone, emails and chat.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I would be the good fit for your requirement, as I have over 7 years of experience In customer service in Chat, Email and Phone. Currently I am providing my services to an e-commerce website which is based in USA. I provide my services in E-mail and Chat majorly. If you will see my weekly quality of chat and email handling, it is more than 97% and my customer satisfaction is almost 100% on chat support. I am good in customer service and the best part is I enjoy doing it. I always give time to customer and understand the concern to find the right solution and close the case on First attempt. Please go though with my profile for more details.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am writing to apply for the Customer Service Specialist position at your company. I am a highly motivated individual with great customer service skills and experience, so I would be a valuable asset to your team. I’ve been working in the field for almost 29 months. I have handled different types of accounts, such as financial technology, healthcare, and technical support campaigns, respectively. Most of my tasks involved responding to inbound calls and emails from customers. I can proudly say that my previous job working as an agent provided me with the ideal experience for the position that you offer. I’m proficient with CRM tools like Zendesk and Gorgias. In my previous customer service roles, I have always gone above and beyond for customers. I have a natural ability to build relationships and solve problems, so I am confident that I can provide excellent service to your customers.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I could be the best person as I am an experienced critical issue resolution manager for American Telegraph and telecommunications for past 3 years. So i am exceptionally good in American clients
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With extensive experience in customer support roles (8 years), I am confident that my skills and dedication make me an ideal candidate for this position. I have handled and assisted customers through phone, chat/messaging, and email. I have done both inbound and outbound support as well. I would like to invite you to view my résumé for a list of the companies that I've worked for. for my career and my daily responsibilities in each role that I've fulfilled. Please give me a call at +639279160691. I would love to speak with you about my skills, work, and life experiences that best suit your needs.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I would like to work with your project and I can surely provide the details you have specified on the project description. I have years of experience in Customer Service. I am new at freelancing but I can confidently say that I am Knowledgeable enough to finish your required task. I hope I can get a response. Thank you!
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am Maelanda De Ocampo, I've been in the BPO industry for more than 7 years. Furthermore, I've already experienced different trainings and worked in Customer Service, Phone and Email Support, Technical Support, Sales Representative, and Appointment Setter. 2 years and 8 months working from home as a Customer Service and 5 years working onsite.
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi! I'm Emmalyn. i hope you can consider my application because I have a strong work of ethic, integrity and I aggressively pursue my goal.
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I’m well organised providing my best regards to get the customer happy with my deal. I have been polite about my sales while I used to work as a sales representative.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

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India
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