An IT Professional with around 4+ years of experience as a ServiceNow Developer
,Consultant & Administrator.
● Worked for ITSM / Service Catalog/ Service Portal Projects for various clients and as a
freelancer
● Worked as a project manager on the project for ITSM for clients
● ServiceNow Certified System Admin (CSA).
● Expertise in working with different ServiceNow modules such as Incident management,
Problem management, Change management, Knowledge Management, Release
Management, Service catalog, Service Portal
● Worked on Service-Now implementation and development of Service Portal, Service
Catalog, Performance Analytics