318442 Tech/Help Desk Support

You will be providing tech support on an online project launch. Here are the duties · Provides customer assistance with routine inquiries and problems such as software, hardware and network operations.. as relates to our proprietary software · Responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation, and resolution steps. · Typically is able to resolve less complex problems immediately, while more complex problems are assigned to second level support, senior operator or supervisor. May involve use of problem management database and help desk systems. Project pays $50 Weekly.