help desk

$30-250 USD

Closed

Posted

5 months ago

$30-250 USD

Paid on delivery

Project Title: Help Desk Support for Educational Company - Require 20 hours of support per month Job Title: Freelance Helpdesk Support Specialist Job Type: Freelance Location: Remote Company: Online College - Education Services About Us: An online college is a leading education services provider committed to delivering quality learning experiences to our students. We are currently seeking Freelance Helpdesk Support Specialists to join our dynamic team. This role offers an exciting opportunity to engage with our community, providing excellent support and gathering valuable feedback through various channels. Responsibilities: Social Media Engagement: Monitor and respond to inquiries, comments, and messages on our Facebook and Instagram pages. Foster positive interactions with our audience, addressing concerns and providing timely assistance. Collaborate with the marketing team to ensure consistent messaging and brand representation. WhatsApp Support: Manage queries and support requests received through WhatsApp promptly and professionally. Assist users with technical issues, enrollment processes, and general inquiries. Web Live Chat: Provide real-time or offline support via our social media and website's live chat feature. Requirements: Proven experience in customer support or helpdesk roles. Excellent written and verbal communication skills. Familiarity with education services or related industries is a plus. Ability to work independently and efficiently in a remote setting. Proficiency in using Facebook, Instagram, WhatsApp, and web live chat platforms. Strong problem-solving skills and a customer-centric mindset.

Project ID: 37600013

About the project

36 proposals

Remote project

Active 4 mos ago

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36 freelancers are bidding on average $98 USD for this job

@tonywaigi

Top-rated Virtual assistant with over five years of experience supporting individuals and organizations alike to ensure the smooth running of their jobs; I will assist you with all virtual and administrative skills. I am a reliable, organized, and independent. Always ready for a challenge. If you need an enthusiastic and charismatic go-getter, let's talk. My customer service is top-notch, and you will enjoy working with me.

$140 USD in 7 days

4.9

(390 reviews)

7.4

@CRBW

Hi, I just read your posting. It sounds like you need an expert content writer to complete your writing. I have a background in content writing and have been doing this for 5 years, and can give you quality seo content writing within timeframe. You can review one of similar projects in my portfolio here: https://www.freelancer.com/u/CRBW?w=f. I can write an original plagiarism free seo content writing. Kindly tell me more about your project of content writing. Let me know if my profile looks interesting, I will be able to start your work instantly. Please come over chat and discuss your requirement in a detailed way. Best Regards, Sehrish Ghulam Nabi

$30 USD in 1 day

4.9

(317 reviews)

7.2

@HelpingHut

I am damn sure that I can complete this project "help desk " beyond your expectations and within your given time and budget. I am a specialized writer who has been providing professional writing services since 2017 and I have 800+ reviews with 4.8 ratings. In this industry, to produce 100% output the most important thing is the “CREATIVITY” because every time clients demand something “Unique, New & Better”. Since 2017, I have found myself highly creative and this is the main reason for my success because I have achieved the 99% client satisfaction ratio. I have mastered multiple writing skills such as; Investor Ready Business Plans, Pitch Deck Presentations, Financial Models, Feasibility Reports, ATS Resume/CV, Job-winning Cover Letters, Optimized LinkedIn Profiles, White Papers, Grants, Press Releases, Biographies, Speeches, Letters, Website Contents, Articles, Blogs, Book/eBooks, Product Descriptions, and Editing and Proofreading. Please click on the "Award" button to hire me. I am waiting for you, "Thank You"

$30 USD in 1 day

4.9

(638 reviews)

7.3

@MubiArshad

Hello, I went through your project description and it seems I am a great fit for this job. I am a Professional with huge experience in Blog, Editing, Ghostwriting, Reviews, Content Writing - plus, you can check my profile as well. Please come over chat and discuss your requirement in a detailed way. Thank You

$30 USD in 7 days

4.9

(165 reviews)

6.2

@InoovativeThink

help desk I am a Professional writer with 4 years of experience. I assure you I will do my upmost best to meet your requirements. I've written over 500 projects in the last 2 months for satisfied customers. If you are looking for a writer who completes this project on a low budget and short deadline I am the best option for you...... If you are interested in my proposal contact me in the chatbox for more details and queries. Thanks!

$30 USD in 1 day

4.9

(59 reviews)

5.5

@monicawriter99

Yo! I’m Monica, a full-time freelancer. I read your job post titled help desk . I can easily assist you with this project. I have over 5 good years of experience and I can deliver on time. I boast skills such as Blog, Reviews, Editing, Ghostwriting and Content Writing Looking forward to your response in the way of starting our chat. I will be happy to assist you! Thank you. Monicah Writer.

$75 USD in 2 days

4.9

(33 reviews)

5.3

@jepita200

Hello dear, I am a professional writer with over 9 years of experience in the field of writing. I am a professional in providing high quality writing service. I am interested in this project. I have completed many similar projects before. You’ll find my content as 100% unique, grammatically correct, engaging, and of high-quality. I am confident that I will be able to lend my talents to you in this way. I have also a good experience in article writing, research writing, copy writing, blog writing, business plan, marketing plan, case study, Financial analysis, Power point presentations, writing tasks, Essays, Proposals, Rewriting tasks, Technical Reports, financial plan. I can deliver your work according to your requirements. I can deliver high quality work with tight deadline. Hopefully, I get this opportunity to work with you as I am sure it will be a good working experience. Kindly come on chat for detailed discussions. I will complete your job as soon as possible. Thank you.

$30 USD in 1 day

5.0

(27 reviews)

4.3

@DrKimi

I am Dr Kimi (PhD, Gold Medalist, Seoul National University, QS rank: 39th) with 10+ years of freelancing career boasting a 100% Job Success Score. With 20+ research and review articles published in high-end top-notch Web of Science & Scopus indexed journals, I have assisted hundreds of researchers and students in polishing their academic articles, dissertations, presentations, reports, proposals, posters, patents, etc. So, I believe this project is tailor-made for me. 1. I provide free online sessions to determine my suitability for the project. 2. My current aim is to maintain my 100% job success score. 3. I am committed to providing top-rated output under a minimum budget. 4. Due to my long vacation, I am available for any correspondence, 24/7. 5. I am available for any number of revisions that would be required. Completion to satisfaction is guaranteed.

$140 USD in 2 days

4.8

(2 reviews)

3.8

@faith402

Hi there! My name is Faith and I'm a blogger/content writer who has experience in customer support and helpdesk roles. With my expertise in writing, I am confident that I can provide the best help desk support solution for your educational company. I understand that you require 20 hours of support per month and that this job requires me to be a freelancer working from a remote location. Additionally, I have the necessary skills and experience to provide quality service at all times. I believe that my combination of knowledge, skills, experience and commitment make me the perfect fit for this project and would love to speak more about how I can help you reach your goals. Please feel free to contact me if you have any questions or would like to discuss further how I can benefit your business.

$140 USD in 7 days

4.8

(5 reviews)

3.6

@LetsDezign

Hello, i just gone through your project "help desk " and understood your what you explained in your description that "Project Title: Help Desk Support for Educational Company - Require 20 hours of support per month J......" so on I am qualified Swift software engineer with skills including Editing, Blog, Reviews, Content Writing and Ghostwriting. I request you to spend bit of your busy time on our portfolio to see my quality and feedbacks For your review here under is my profile link which may better give an idea of my distinct set of skills: https://www.freelancer.com/u/LetsDezign You can award me the project so that we can discuss it more. Pleasure Catching Up With You

$400 USD in 3 days

5.0

(2 reviews)

3.2

@tkmaina868

Yo! I am glad to place a bid on your help desk . I am interested in writing your project based on the details given. High quality and plagiarism free content is guaranteed! Please consider hiring me. Thanks.

$100 USD in 2 days

5.0

(1 review)

3.4

@TelentTemp

help desk I am offering 30% discount, I am a professional writer and Graphic designer with 7 years of experience. I would like to grab this opportunity and will work till you get 100% satisfaction. I am an expert person and completed many projects. I will give you copywrite free unique work. Share your complete instructions with me and get quality work ASAP. Hardly waiting for your Message.

$30 USD in 1 day

4.7

(4 reviews)

2.6

@qualityxenter

Affordable, Early Delivery. ★★★★★★★★★★★★★★I hold a Masters degree which gives me the requisite background to handle writing from various subjects. I am a highly committed person towards my work. You can rely on QualityXenter for quality and consistency in writing. We never violate copyright rules. I have vast amount of experience in this industry since I am working from 2009 as a professional writer. I provide many modifications till to get your satisfactions. I have access to enough journals to use in your research project. I always produce quality work at VERY LOW RATES so, don't worry if you have a low budget for your work, I will be very happy to make a new client like you. I am producing quality work for my clients including ARTICLE WRITING, REPORT WRITING, ESSAY WRITING, RESEARCH PAPERS, BUSINESS PLAN, TECHNICAL WRITING, MATLAB, THESIS, ACCOUNTING & FINANCE work ETC. Go through my profile link https://www.freelancer.com/u/qualityxenter

$30 USD in 1 day

5.0

(2 reviews)

2.5

@gagansahay695

Hello, Hope you are doing well I’m happy that I have your attention, even if it’s only for a little while, so I won’t waste your time…let’s get into it. I checked out the project info and I am excited to help you in content writing. I'm Willing to help you with the " Content Writer" Project I will Only Charge a minimum" for this project! Looking for a Pro Writer with Extra Ordinary Writing Skills? I can Serve High Quality in your Articles and can Handle all your Workload. Why Me? I have proper knowledge of almost all niches and being a professional researcher I can research the topic and make it super fantastic for your readers or buyers. Availability - I am 24x7 available for any query or update during the tasks since I am a full-time freelancer. Assurance - I offer full refunds upon the buyer's dissatisfaction and offer unlimited revisions until the buyer gets the desired quality, i always hit the bulls-eye in one commit though. Charges - I always charge less since getting jobs is a real pain here. Appeal - To get premium quality content with very well-researched content please hit the chat button and ask for samples. I will be able to answer your queries promptly. Please click on the chat to get started.

$60 USD in 3 days

5.0

(5 reviews)

2.4

@WhizzCreator

Hello, We would like to grab this opportunity and will work till you get 100% satisfied with our work. Please come over chat and discuss your requirement in a detailed way.

$30 USD in 7 days

5.0

(4 reviews)

1.3

@RohanaArts

Could you share more about the specific tools or systems used for the web live chat? I'm confident in handling the outlined responsibilities and I'm eager to contribute. Let's discuss this further over chat; I'm ready to jump in right away! Best regards,

$220 USD in 20 days

5.0

(1 review)

1.2

@saimaliwork1

I'm excited to hear about your project and help desk support requirements! As a freelance help desk support specialist, I am well-versed in providing support for educational companies. With 20 hours of support per month required, this project definitely falls within my skillset. I have extensive experience in customer support and helpdesk roles, which will be invaluable for your needs. My written and verbal communication skills are top-notch, which will ensure timely responses to inquiries, comments and messages on Facebook and Instagram pages as well as positive interactions with our audience. I also have experience in education services or related industries which will be useful in ensuring consistent messaging and brand representation across all channels. I am confident that my abilities as a software engineer, specifically in Java, Python, C and other programming languages will be perfect for this project. My proficiency in using social media platforms such as Facebook, Instagram and WhatsApp will give me the advantage needed when dealing with queries and support requests through these channels as well as assisting users with technical issues related to account settings or enrollment processes. Plus, my problem-solving skills and customer-centric mindset make me an ideal candidate for this position.

$30 USD in 1 day

5.0

(1 review)

0.8

@ArtisticQueens

Hello, understood the requirements of your project "help desk " and have read your description that "Project Title: Help Desk Support for Educational Company - Require 20 hours of support per month J......" so on I am pro Swift photoshop artist with skills including Content Writing, Reviews, Editing, Ghostwriting and Blog. Below is my profile link where you can see past work and employer feedbacks regarding my work quality: https://www.freelancer.com/u/ArtisticQueens Is there any deadline to meet? Looking forward to your response Thanks

$130 USD in 3 days

0.0

(0 reviews)

0.0

@infohwsolutions

I am writing to express my interest in the Customer Care Support Agent , With a background in customer service and a commitment to delivering exceptional support, I am confident in my ability to contribute to your team and enhance the overall customer experience

$50 USD in 7 days

0.0

(0 reviews)

0.0

@zahrakhanum6192

Hi there, I am Khadija Tul and I am here to offer my help with your project related to Help Desk Support for Educational Company. As a freelance help desk support specialist, I have the experience and skills necessary to provide the necessary support at 20 hours per month. I have a proven track record in customer support or helpdesk roles which makes me well suited for this job title. Additionally, my written and verbal communication skills are on point which will ensure that all conversations are carried out efficiently and effectively. My education services knowledge is also a plus as it would be beneficial to know about the industry regulations and protocols. I believe that my qualifications, experience and skills make me the best fit for this project title. If you are interested in getting started please feel free to contact me so we can discuss further terms and conditions for the project

$140 USD in 7 days