Hi buddy,
Before talking about myself much [you can check the reviews], I will get on to the problem you are experiencing:
Problem 1. Missing Logo in email and elsewhere:
Solution: upload the desired logo with filename as "[login to view URL]" at the following location using ftp credentials ftp://[login to view URL]
Hope that works, you can contact me on more details
Problem 2: Non-Formatting of the email and PDF:
Solution : It would require re-coding of the custom email and pdf generation filed of Gravity forms. Can be done by me, or any lucky one you choose.
Problem 3: any future minor problems wpuld be taken care by me, so that we can have long lasting relationship :)
About Me: I am an experienced and seasoned web-developer [Wordpress, PHP, Magento, E-commerce ] believing in making long term relationships, which help me get off from freelancer's commission and direct contacts ;)