In Progress

Amazon Account Administrator

Project: Monthly

Time required: 30 hours

Budget: $125 - $150 USD (Based on experience)

We are looking for a customer-oriented Amazon account administrator.

An Amazon account administrator, will act as a liaison, provide product information and resolve any emerging problems that our customers might face with accuracy and efficiency.

The candidate will be responsible for gathering data from [url removed, login to view] or secondary data sources (3rd party software), maintaining data and analyzing results. The successful candidate will turn data into information, information into insight and insight into business decisions. The candidate will also be required to manage customer service (Customer responses, review follow-up, seller feedback and so on).

Responsibilities:

• Gather data, analyze results and provide ongoing reports (using seller central data and other software data)

• Identify, analyze, and interpret trends or patterns using reports

• Manage incoming buyer messages (Amazon customer service)

• Respond to feedback and reviews (More customer service)

• Manage customer refunds (From seller central)

• Manage incoming email (company inboxes)

• Follow communication procedures, guidelines, and policies (We will have email templates to assist with responses, however, the candidate must be able to communicate fluently in English)

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents

• Complete other administrative tasks as per business needs

Locate and define new process improvement opportunities

Requirements:

• Proven working experience as an Amazon data analyst with customer service experience (Minimum 2 years and must be able to demonstrate)

• Strong English skills (Very important)

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• Strong knowledge of and experience with Microsoft’s office suite (especially Excel and PowerPoint)

• Strong ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Project: 1 Month

Time required: 30 hours

Budget: $100 - $150 USD (Based on experience) -> bids outside this range will be deleted

When you apply please mention the following: "I HAVE READ AND FULLY UNDERSTAND THE REQUIREMENTS FOR THE POSITION OF AMAZON ACCOUNT ADMINISTRATOR" (otherwise the application will be deleted)

Skills: Customer Service, Customer Support, Data Entry, Data Scraping, Excel

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About the Employer:
( 35 reviews ) north york, Canada

Project ID: #16497457

Awarded to:

vaishnave

Hello, "I HAVE READ AND FULLY UNDERSTAND THE REQUIREMENTS FOR THE POSITION OF AMAZON ACCOUNT" I have 3+ years experience in customer service and have 2+ years in Amazon E-Commerce Management. I can manage all your More

$155 USD in 30 days
(0 Reviews)
0.0

57 freelancers are bidding on average $141 for this job

AnumZia

Hello, I have already gone through the details from you. I think it is the best suited for me and you will have got an excellent feedback. I am available from now on. Check profile

$40 USD in 1 day
(38 Reviews)
5.2
skgtechnologies

Dear Client, I am a full time virtual assistant having all round knowledge and ability to perform various tasks. I have managed several eBay, Amazon, Shopify Stores. I can add the listings, manage the accounts o More

$155 USD in 3 days
(19 Reviews)
5.2
JackieXu

hello. how are you? i am expert of Microsoft Excel, excel VBA and data Scraping. i have many years of experience on like these job. i can satisfy every thing what you want in short time. best regard.

$150 USD in 3 days
(22 Reviews)
4.5
startechoffshore

Hi! I read and fully understand the requirement for the amazon administration. Customer Service, Customer Support, Data Entry, Data Scraping, Excel are the skills our team is expert in to work with high accuracy and c More

$138 USD in 3 days
(31 Reviews)
3.6
nemanjabob

A proposal has not yet been provided

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(0 Reviews)
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Gayanlaksh

A proposal has not yet been provided

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(0 Reviews)
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supunbuddhika200

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rohit368416

I am perfect to this job

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Warnali

A proposal has not yet been provided

$150 USD in 3 days
(0 Reviews)
0.0
ZunairAns

"I HAVE READ AND FULLY UNDERSTAND THE REQUIREMENTS FOR THE POSITION OF AMAZON ACCOUNT ADMINISTRATOR"

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(0 Reviews)
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julshanne

interested. willing to start asap

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mohit80924

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Niyaz98

A proposal has not yet been provided

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(0 Reviews)
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abaduco

Compromiso con el trabajo y amplio desenvolvimiento en el mismo

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(0 Reviews)
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Nextplaysoftware

I HAVE READ AND FULLY UNDERSTAND THE REQUIREMENTS FOR THE POSITION OF AMAZON ACCOUNT ADMINISTRATOR" Hello John here! I’m interested in your Project. ====================================== +++ NO ADVANCE PAYMENT+++ More

$155 USD in 3 days
(0 Reviews)
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krisanthiEsta

I have very excellent English, quick and efficient in data entry

$155 USD in 3 days
(0 Reviews)
0.0