Custom Call Center Development

$250-750 USD

Closed

Posted

24 days ago

$250-750 USD

Paid on delivery

I'm looking for an experienced professional who can develop a custom call center with specific features such as the ability to handle both inbound and outbound calls, capture DTMF in live calls, and conduct auto-robot calls. Key Requirements: - Inbound and Outbound Call Handling: The call center needs to be able to efficiently manage both incoming and outgoing calls. This includes routing, call waiting, and call transfer functionalities. - DTMF Capture in Live Calls: A crucial feature I need in the call center is the ability to capture DTMF tones in live calls. This is essential for certain interactive voice response (IVR) systems and automated customer service functions. - Auto-Robot Call Functionality/IVR : The software should be able to execute automated calls without manual intervention. This feature will be helpful in various scenarios, such as appointment reminders, surveys, or telemarketing campaigns. What I'm Looking For: - Experience: I'm primarily interested in your relevant experience in developing call center solutions. Previous projects showcasing your expertise in this area will be highly valued. If you think you have the necessary skills and experience to deliver a custom call center software with the mentioned features, please don't hesitate to apply.

Asterisk PBX

VoIP

Software Architecture

Telemarketing

PHP

Project ID: 38020960

About the project

13 proposals

Remote project

Active 24 days ago

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13 freelancers are bidding on average $546 USD for this job

@abusayed2004

I have 12 years of experience in Asterisk, VoIP, Linux, Python, PHP, and MySQL. Additionally, I am certified in Redhat, AWS, and CISCO and have completed many similar projects.

$1,000 USD in 7 days

4.9

(82 reviews)

6.7

@SourceOasisBPO

Hey there! Picture this: your project, but even better. I've got skills that'll make your ideas sing and your goals soar. Let's chat and make some awesomeness happen together. Trust me, it's gonna be epic!

$500 USD in 6 days

5.0

(35 reviews)

6.2

@pksaini1990

Hi, As an accomplished digital development agency, we're highly experienced in delivering tailored solutions for a wide range of complex digital needs. Our expertise is rooted in over 12 successful years in the field, more than 300 completed projects. We can develop your custom call center development needs. We understand the importance of seamless integrated functionality like handling both inbound and outbound calls, capturing DTMF tones in live calls, and executing automated calls in various scenarios such as telemarketing campaigns. It would be an honor to bring our comprehensive skill set and dedication to your project, ensuring its success while becoming your trusted long-term development partner. Let's discuss how we can transform your vision into reality Thanks & Regards Parvesh Saini

$400 USD in 20 days

4.8

(36 reviews)

6.6

@ashinnd84

Hello there, we are experts in VoIP ,JavaScript, C#, PHP, Website design and development, HTML, MySQL, WordPress. Thank you Ashish from Coding job online.

$500 USD in 7 days

4.7

(16 reviews)

4.3

@tanvermehede

Hi, I am Tanver Mehede. I am a seasoned web developer with 5-6 years of experience. My proficiency includes HTML, CSS, JavaScript, and PHP, ensuring robust and dynamic websites. While my expertise lies primarily in web development, I have also successfully undertaken projects involving custom call center solutions. I understand the importance of features like inbound and outbound call handling, DTMF capture in live calls, and auto-robot call functionality. I am confident i can get the job done as i have experience and dedication to do it . Feel free to reach out talk in details.

$550 USD in 7 days

5.0

(7 reviews)

3.5

@Darko999

With my 8 years of experience as a full-stack engineer, I am well-versed in the various components that make up an effective call center system such as the one you envision. My web development expertise, particularly in frameworks like React, Vue.js, Node.js, and Laravel, will lend itself seamlessly to building your custom call center with functionalities of inbound and outbound call handling, DTMF capture, and auto-robot call features. In addition to my broad-based web development skills, I have a knack for API integration - an essential aspect of your project. I have successfully integrated payment gateways and cutting-edge AI services into complex systems before, so incorporating the necessary functionalities into your custom call center will be just another day at work for me. Thank you

$500 USD in 7 days

5.0

(1 review)

2.4

@masterraju686

Hello Sir/Ma'am, We've come across your project brief and are eager to collaborate with you to achieve your project objectives. GlobalGeek Infotech is a dynamic and agile tech firm based in India. Our team is highly skilled and dedicated to delivering top-notch services. We are confident that our comprehensive range of services will effectively address your business needs and exceed your expectations. With over 10 years of successful experience, our pro-experts specialize in design, development, and various IT solutions. We ensure 100% client satisfaction through multiple iterations and unlimited revisions. Our team comprises industry experts proficient in: • Over 20 popular programming technologies and 30 frameworks • Website/CMS/Mobile app development • Graphic design, brand identity, and custom user interface design Are there any details you would like to discuss with us? Please feel free to connect with us via chat to discuss your goals for this project in detail so we can immediately start working on your project! We look forward to potentially contributing to your project and enhancing your business assets. Best Regards, Team at GlobalGeek Infotech

$600 USD in 15 days

5.0

(2 reviews)

1.2

@prateek33306

We are professional bot based development center from India, in business since 2009. WE are expert with automating the process of call center with AI based model to answer client queries, from pre lested set of data. WE can manage to respond with bot as audio, video, human creature based AI reader, etc. WE are working with senior developers and can manage it end to end for development. Please open chat to discuss further. Regards Prateek

$500 USD in 7 days

0.0

(0 reviews)

0.0

@Jaswinderkdevbi1

I have more than 15 years of experience in the development As I am an expert, I can build it according to your requirements. Because I have a lot of experience in these fields, I can build your project as soon as possible. I offer excellent software quality work and provide the best support for your project. If you give me this job, I will do my best to finish your job by your timeline. If you want to see my past works, I can show you my past works right now. Ready to discuss this with you about the task now. Thank you for the reading.

$500 USD in 7 days

5.0

(2 reviews)

0.2

@UBTIS

As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my mission is to lead a team providing comprehensive call center services. From customer service management to business acquisition, we cover all aspects including retention, refunds, and online payments. Our expertise also extends to technical support and remote assistance, ensuring seamless operations 24/7. We offer qualified virtual assistants for administrative tasks and call, email, and scheduling management. Specializing in telesales, telemarketing, and B2C and B2B lead generation, we focus on both inbound and outbound strategies to meet all client needs. Operating globally in the UAE, Morocco, and Spain, we manage significant international accounts with a full-stack developer team overseeing over 7,000 websites. Our digital marketing expertise ensures remarkable ROI through email, SMS, and social media. With a multilingual team fluent in French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, we serve a diverse international clientele. Committed to providing uninterrupted service, our teams operate 24/7 with a dedication to excellence.

$500 USD in 7 days