Full Time Engineer with French speaking fluency in Quebec city, Canada
$1500-2000 CAD
Closed
Posted over 4 years ago
$1500-2000 CAD
Paid on delivery
SOW:
Incident remediation for PCs/laptops via standard Deskside support
• Request (IMAC) fulfilment
• Daily backup tape rotation – tape(s) provided by DGS or Customer, where/when applicable
• Smart Hands support
• Server rack/stack and unstructured cabling – the cost of physical cabling will be charged via change control
• iPad, mobile device support
• Site dispatch support
• T&M services
• Ticket updating and closure
• Asset management tracking actions for every ticket worked
Daily fixed 4 hours