Account Manager / Digital Marketing Campaigns

We're a growing startup in need of an account manager with experience in digital project management. He or she will be a liaison between our clients and our suppliers and responsible of the fluid execution of our digital marketing campaigns along with our social media experts. His/her responsibilities will include: - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Clearly communicate the progress of monthly/quarterly initiatives to clients - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Collaborate with our team to design, develop and implement digital projects - Communicate with the team and ensure all members are on board with delegated tasks - Prepare reports on account status - Assist with challenging client requests or issue escalations as needed Requirements: - Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role - Solid experience with CRM software (e.g. Salesforce, Pipedrive CRM or HubSpot) and MS Office (particularly MS Excel) - Experience delivering client-focused solutions to customer needs - Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail - Excellent listening, negotiation and presentation abilities - Strong verbal and written communication skills