Dear Client,
I worked for United Parcel Service, one of the largest shipping company in the world for two years. My duties involved:
* Calculating shipping cost, and estimated delivery time and date of parcels.
* Providing techical support for customers having technical problems online.
* Tracking packages (including contacting warehouses and facilities)
* Initiating an investigation, if needed for any lost packages
I believe that my customer service skills and prior call center experience would help any company boost customer satisfaction.