Seeking freelance individual customer service coach for Retail F&B front-line staff - open to bidding

Good Day Sir, 1. I am a specialized trainer and leadership and executive coach. I am currently getting certified by the International Coaching Federation too (ICF). 2. I have given many training in the Retail and F&B sector for front-line people. I am also coaching many individuals in different positions to attain their personal and professional goals. Also please advise in what language do you want the coaching? Looking forward to hearing from you. Regards, Giorgio

I have a reputation on Customer care services and Representative skills, that is highly professional and service proficient.

I'm an experienced call center manager, from being a team leader for 3 years handling 20 agents and eventually getting promoted as an operations manager handling 70-100 people (agents/quality team/subject matter experts, trainers and team leads). Things that I'm very good at: 1. Coaching - listening to calls, spotting points of improvements, identifying root causes and collaborating with agents with the best action plan. With this, I can assist pointing out the coachable points to your manager and recommend a corresponding plan of action to improve so your manager will just need to execute. 2. Stats - it's my bread and butter. I pull up daily reports to check how the day before went. Check weekly/monthly trends. Correlate behaviors leading to the available results as well as correlating other stats with each other. 3. Incentive management - as an Operations manager, one of my main responsibilities is making sure that my people our motivated via various incentive scheme. Small or big prizes, what's important is that the incentive and the way that they can get it is EXCITING and is something that they want or interested.

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Have experience in all retail aspects and I am a Certified Life Coach. Looking forward to speaking with you and finding out your needs. Can work remotely or on site.

Thank you for your proposal step-by-step of your proposal and I got the ability of completing the project on time and I got the capability of completing the project at a given time thank you

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I'm dedicated, hard-working and available anytime. Relevant Skills and Experience Customer Service is something I take pride in. When I can hear the satisfaction from the customer; I know I've done my job well. A hapoy customer is a repeat customer

With over 6 10years as a customer service personnel I have experience with various type of customer.

Hello, As you know, the customer experience is everything these days. I have Fortune 700 experience with this topic and know that I can make an impact in your companies vision, and brand image. I recently launched the new "Customer Experience" program with my organization and we have seen a tremendous amount of success in regards to our google review execution, and consumer feedback surveys.

10 years call center experience Strong Customer Experience Skills Team Player excellent communication skills

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Customer service and coaching are my strongest skills. I have worked in customer service based positions for over 7 years, I have continuously been recognized for my customer service and coaching skills. I have experience in front line customer service, call centres, sales, personal training, life coaching, fitness coaching and handling escalations. Please reach out so we can discuss further details and specifics on how I can help you!