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Customer service and support for internet service provider

$2-8 USD / hour

Closed
Posted over 4 years ago

$2-8 USD / hour

We are an internet service provider who is growing our support team! Looking for several candidates to perform phone, email and SMS support for our ISP company. Primarily helping customers with problems they may encounter when connecting to wifi, and relaying technical bulletins such as outage notifications to customers when they call in. Skills needed for this project: - Experience in managing multiple channels - Attention to detail, good written and spoken english skills - Empathy for customers who are experiencing issues
Project ID: 21537424

About the project

36 proposals
Remote project
Active 5 yrs ago

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36 freelancers are bidding on average $5 USD/hour for this job
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I have read the project's details and willing to serve you as a Customer Service Representative. I have provided customer support to clients via Zendesk, Slack, Tawk, Gmail, Messenger, Live chat, etc. Feel free to contact to discuss further on the project.
$5 USD in 40 days
4.8 (75 reviews)
6.6
6.6
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I have 10 years of experience. I have worked with voice, txt and social media. Looking forward to your response.
$8 USD in 40 days
5.0 (74 reviews)
6.4
6.4
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Dear Hiring Manager, In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills. It would be a pleasure to interview with you and I look forward to hearing from you soon. Very sincerely, Fatima A.
$5 USD in 40 days
3.6 (9 reviews)
3.4
3.4
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Hi there, I have experience resolving complex technical issues over the phone , E-mail and chat . I can quickly identify the root cause by probing , Educate the customer and provide effective solutions for any ISP issue. I have dedicated workspace with High speed internet connectivity (over 100Mbps) . I can work independently and deliver the services you're expecting. Looking forward to hear from you. Thanks.
$3 USD in 40 days
5.0 (1 review)
2.5
2.5
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I Will Be Your ⭐⭐Virtual Assistant⭐⭐ ⭐No advance payment. ⭐Pay once project completed # Customer Service Support # Social Media Marketing Plan and Management # Classified Ads posting + Internet marketing # Data Entry # Follow up calls, respond to inquiries +Live Chat Support # Update Website # Email sending and Follow-ups. # Increase your followers for Facebook + Instagram + YouTube etc If there's something I did not mention that you need, please send me a message, and I will be happy to help.
$5 USD in 40 days
5.0 (3 reviews)
1.1
1.1
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Hello, I can start from right now . Please share more details . i am having expertise in the fields of Content Writing, Graphic designing, Video Editing, and Software Development. I have more than 5 years of experience in all the above fields. I read your proposal and am interested in your task. You can initiate a talk with me to let me understand more about your project. Regards ..... Priyanka dixit
$2 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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Good Day, It is my pleasure to be able to bid on your project. Really very much interested to have this project, if you permit. I am 100% confident that I can execute the project with good quality that will satisfy you. For better clarification, you can also have a look onto several feedback that I have earned so far on Freelancer. If you want I can also do a free pilot project (free demo assignment) for you. It will also be helpful for you to judge my adaptability and skill level.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi sir, I am a trained data entry operator. 1 yr experience. i can finish your work in the given time. I am an honest and need work parson. you can trust me.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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While starting out as a freelancer I am looking to gain experience, I have been in customer service for 10 years, I have the ability to empathize with those who are having a rough time; and I am excited to help others throughout my day.
$2 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi there, My name is Sherie I have 7 years of experience in a Customer Service Industry handling Australian and American Telco accounts Having that said I’m trained for different lines of business, having broad experience with these made me versatile on various task. I would love to chat with you to get a chance to show you how much value I can provide you and your business - and to see if we'd make a great fit, as well! Talk soon!
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi sir I'll be happy to work for you
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have more than 10 years experience in customer service. Empathy and resolution is what we breathe in customer care. I am more than willing to fulfill the task at hand. My mantra: deliver more, promise less.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I will do my best to bring the service you needed for this project
$5 USD in 37 days
0.0 (0 reviews)
0.0
0.0
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I have good typing skills. I have a very good knowledge on MS Excel and I have good searching skills. I have all the required eligibility and I hope I would be a good fit for your team.
$2 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am experienced in customer service area. I am confident I can take care of the customers in the most professional way.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, We are located in India providing one-stop solution for all your business needs. Diversified services are provided by us which would be value-adding to your venture. The main segments served by us are Call Centre Services, Back Office Services, and Virtual Assistance. Having a team of 50+ members who are highly professional and trained ready to work round the clock, is the main Strength of Vbiz Solutions. Experiencing the market since 2007 has helped us acquiring excellence in assisting to all kind of business sector with ease. We work across the globe and are determined in serving with high quality and affordable rates. To add value to your business is our motto and grow together is we believe in. We are skilled at managing high-value tasks such as: - Telemarketing services, - Cold calling, - Customer care - Appointment fixing & scheduling - Live Chat, - Lead Generation, - Sales Leads, - All administrative tasks, - Instant Email Support System, - Data collection & Surveys, - CRM data entry and maintenance Our representatives working into different services are motivated and enthusiastic with effective communication skill. This basically starts with the structuring of the work to be done for the client’s project. The whole working process is analysed thoroughly by the superiors. We have a good grip on tasks like Cold calling, Making Collection, Telemarketing, Appointment Setting, Lead Generation &many more. Looking forward to hearing from you! Thanks, vbiz solutions
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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iam ready to work on your project Relevant Skills and Experience i have data entry skills
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I reaaly loke to take care of customers and I like to connect with different peole
$5 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Sir/Ma, My four years experience as a customer service officer has enabled me provide client support services and strengthen client relationships through emails and phone correspondence in an accurate and timely fashion. I am an energetic individual who is able to multi-task while helping out wherever I can. I am computer literate with experience in Microsoft Office packages. I am organized and thorough. I do hope to get a feedback. Best regards, Faithful G.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I’ve a lot of experience with this kind of job, giving attention for the customers with call, emails, data entry, etc
$8 USD in 165 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Kansas City, United States
0.0
0
Member since Sep 30, 2019

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