Freelance Inside Sales and Customer Support - Remote work but preferably based in Madrid
€6-12 EUR / hour
We are a small start-up in the Travelling sector based in Madrid, we are looking for freelance who will work remotely (from home or wherever) with the following responsibilities:
1) Inside Sales:
- outbound: find, cold-call, contact and onboard new users and customers
- inbound: on-board new users and customers who get in touch with us through Social Media
- Users are coming from around the world, so ability to adapt and talk with different cultures.
2) Customers support
- help to address and resolve issues that Users may have, by email, by Social Media or by phone.
- support customers through LiveChat.
- improve and keep update our FAQ section and customers information on the website
Location: any, working remotely (preferably Madrid).
Flexible time - work whenever you prefer but be available, deliver on time with high quality
Commitment of 20 hours a week for first months - it may increase later on
Only Freelance.
Passion and interest in the Travelling sector.
Very professional English. Additional languages like Spanish, Italian and French are a plus.
Project ID: #14386972
About the project
8 freelancers are bidding on average €8/hour for this job
Hello, my name is Antonio. I'm native italian translator and e-commerce specialist. I will be your professional virtual assistant for Italian market. Do you want learn more about me? Check my reviews! Do yo More
Hello, We are also running call centre for US process and able to work with you. We can work in English only. We are working through freelancer since 7+ years. We have ranking in top 2600 on freelancer.com and w More
Dear Madam/Sir, I can provide customer support for your company, but only through live chat and social media. If that is okay, I can provide you with my resume. Hope to hear from you. Kind regards, Nremo
