Maria Lisslie M.

I have a more than 4 years experience in the BPO industry as a Customer Service Rep for inbound/outbound calls, chat and email and as a Quality Analyst. I also worked as a Phone Banker and a Real State Agent. I already have a home-based job experience as I was hired as a VA on a Dental office before and also worked as a Cold Caller in a Logistic company. My experiences range from providing impeccable customer service, analyzing internal and external reports and data and other admin tasks such as providing insights out of company performance’s data, doing reports using MS Excel, Word and Power Point to presenting my gathered insights and completed reports to clients. I am also knowledgeable and innovative with sales and real estates, as well as using Slack, OpenDental and Hubspot.