Jayson M.

Hi! New freelancer here, however, I have an experience handling customer concerns thru phone, chat, and email. Here are some of my experiences on my previous jobs. Company: Callnovo PH Account handled: CGI/Visa account Job Description: Assisting applicants regarding their visa application going to U.S. Most concern we resolved is creating profiles for the applicants, Invalidating duplicate profiles, updating applicants regarding their visa application status, reason for visa denial, and escalating their concerns if needed. Company: Concentrix Accounts handled: Uber eats and Postmates accounts Job Description: Resolving customers concern regarding their food orders such as Order taking longer than anticipated, order never delivered but completed in the app, customer wish to cancel their orders, and updating the status of their orders. I also have a typing speed of 42 words per minute, and my English proficiency is B2 (Upper Intermediate) I can work as full time freelancer. I can reliably work on daily basis and perform the task as per your instructions. Alongside my skills and expertise, know that when you choose me as your virtual assistant, you gain a dedicated professional who appreciates the gravity of your trust in their hands and will not disappoint. Special Task: ------------------------ Can modify/edit pictures using Adobe Photoshop/ Canva Web Research Task ----------------------------------- * Find information from website * Collect contact info from company or person * Google search *Find Business contact info My aim is to make my provider happy with the use of my skills and honesty. My Skills are: Data Entry Chat support Email support MS Word MS Excel PDF conversion Data Researching