kamal1432k

Analysis and Problem Solving  Researched and developed a survey instrument, subsequently used to obtain employee information on their satisfaction with the company’s employee relations program.  Compiled and analyzed statistical data to identify potential sources for use in developing annual recruiting program.  Conducted quality control inspections, analyzed results and developed action plans to address areas of concern. Communications and Customer Relations  Provided orientation and training to new employees and advised them on the effective handling of customer complaints.  Greeted applicants, scheduled interviews, conducted reference checks and participated in on-campus recruiting activities and career fairs.  Received Customer Service Satisfaction Award for high quality of services provided to both vendors and customers. and prospective customers, resulting in a 15% increase in just six months.