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frankfurt am main west, germany
It's currently 12:39 PM here
Joined February 18, 2020
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Hanumath J.
@hanujay
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frankfurt am main west, germany
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ServiceNow Consultant & Developer
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Experience
Service Now Developer
Apr 2023 - Jun 2023 (2 months, 1 day)
As a consultant and developer, responsible for the configuration and development of new process creation for the customer.
Analyse the impact of new requirements, provide solutions according to best practices using low code approaches of medium and high complexity.
User stories implementation and development of customer requirements using Client Scripts, Business Rules, UI policies, Script Includes.Security Rules.
Service Now Architect
Aug 2022 - Feb 2023 (6 months, 1 day)
Customer on boarding and analyse the impact of new requirements, development of standards for projects. Manage and maintain the customer enhancements / change requests as per Service Now SLA.
Creation of roadmap & stories, implementation and development of customer requirements using Client Scripts, Business Rules, UI policies, Script Includes.
Working knowledge on IT operations management and CMDB processes (Event Management, Discovery, Service Mapping)
Senior Service Now Consultant
Jan 2019 - Jul 2022 (3 years, 6 months)
• Led and implemented the release management activities of various instances
• Driving various Integrations tasks to support ServiceNow implementations using tools / services like MID Server, JIRA, SOAP / RESTful web services, Active Directory for SSO, Google Custom Search Integration.
• Using Flow designer configured flows to manage Incident, change, and problem management.
• Responsible in deploying and driving the Service Now platform and portal Management related Implementations
Education
Electronics and Communications Engineering
(4 years)
Qualifications
Service Now Certified Administrator
Service Now
2021
I am a Service Now Certified Administrator working on multiple projects currently. Have experience in customizing and configuration and developement using Scripts and Integrations with Third party tools.
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