I am trained to provide world-class customer service with 2 years of professional experience in one ofthe leading companies in the BPO industry. I handled an international telco account which deals with providing SMART solutions to customers' complicated product-related concerns, retention, and technical trouble shooting. These jobs require a great deal of excellent communication and technical skills, quick learning ability, flexibility, patience, and professionalism, which I managed to have in a short span of time through an effective training course.
Proficiency in the English language and competitive technical skills are some of the strengths I can contribute to getting the job done.
My goal is to be part of an organization that will enable me to demonstrate valuable communication and technical skills, quick learning ability, and have the opportunity to learn and improve my skills for the better.