Call Recording QA Reviewer
$30-250 USD
Paid on delivery
This project requires you to listen to recorded calls (averaging 2-3 minutes in length) for specific quality issues. You will listen to the recorded call using our web-based application, set a flag to quickly code it, enter your initials and possible comments if required.
Work on this project is intermittent (comes and goes), depending on client demand and other factors. Your initial assignment will be for 1 hour for training and to review the quality of your work. Additional work will be assigned based on your performance.
To qualify for this project, you will need the following:
- High-speed internet access
- Microsoft IE 6 or 7 (if 8, you will use "compatibility mode"). Some folks have used Apple with success.
- Good listening skills, attention to detail and good note taking
- WAV media player such as Windows Media Player
- Ability to pass criminal background check or supply 3 references to your character (you may hear confidential information and honesty and integrity are a must.)
You will also need to sign and return (by fax or email, preferably) the attached agreement. The parts we really care about are the paragraphs about security and confidentiality.
Project ID: #505888
About the project
Awarded to:
8 freelancers are bidding on average $31 for this job
I am currently working as a quality evaluator and have been doing it for almost 2 years now. I already know the do's and dont's of this job.
Hi, This is really an interesting project. I'm presently doing various kinds of business transcription jobs for a US company. This job very much easy for me as a good listening skill and I was previously working as cus More
