Web based Help Desk System
$100-500 USD
Paid on delivery
A Web Based Trouble Ticket system with the following functionalities.
Usertypes: Administrator or End User.
Functions: Create Trouble Ticket, Open Trouble Ticket, Add Comments on an opened Trouble Ticket. Forward a trouble Ticket. Close a Trouble Ticket.
Administrator can Create, open, forward and close trouble tickets.
End Users can open a trouble ticket either assigned to them, or forwarded to them. End users can also create a trouble ticket.
For each trouble ticket created, there must be an administrator assigned to it, and an end user to work on it.
Each trouble ticket must have a serial number, subject, priority level, description, date and time submitted and possibly attachments (usually docs/text/pdf), and a detail description field.
When adding comments, the trouble ticket will have the person's username who added the comment, date/time and the comment detail.
When tickets are closed, they remain accessible, but no one is allowed to amend it further.
A Search function must be there to search tickets for keywords visible in Subject, detail lines.
For each trouble Ticket,
Project ID: #12010
About the project
29 freelancers are bidding on average $381 for this job
Respected Sir, we have gone through your requirement and we are very much sure that we can provide you the solution with the best quality. Please check pmb for more details. thanks and regards Sakshi Infosys More
give me chance to create one .. i assure you for quality and deadline. Regards, Anis Vora
I have the perfect script for you. it will do everything you want and much more. Contact me and we can discus this further. thanks!
We are interested in your project, we will give best solution in PHP/PostgreSQL, Pls contact pmb for further discussion.
we are a group of 2 programmers and one designer having proficiency in providing customized database driven application part from dynamic and static sites with a combined experience of over 12 years in VB, ASP MSSQL an More
We are one of the leading web development company based at Chicago, IL We can develop your website and of course quality job is well assured. We have professional people who are having well experience in their respect More
Hello, Thank you for your posting. We are having a HelpDesk system developed using PHP/MySQL. We can customise it and give to you. Please see PMB for more details.