Web based Help Desk System

Cancelled Posted Feb 3, 2005 Paid on delivery
Cancelled Paid on delivery

A Web Based Trouble Ticket system with the following functionalities.

Usertypes: Administrator or End User.

Functions: Create Trouble Ticket, Open Trouble Ticket, Add Comments on an opened Trouble Ticket. Forward a trouble Ticket. Close a Trouble Ticket.

Administrator can Create, open, forward and close trouble tickets.

End Users can open a trouble ticket either assigned to them, or forwarded to them. End users can also create a trouble ticket.

For each trouble ticket created, there must be an administrator assigned to it, and an end user to work on it.

Each trouble ticket must have a serial number, subject, priority level, description, date and time submitted and possibly attachments (usually docs/text/pdf), and a detail description field.

When adding comments, the trouble ticket will have the person's username who added the comment, date/time and the comment detail.

When tickets are closed, they remain accessible, but no one is allowed to amend it further.

A Search function must be there to search tickets for keywords visible in Subject, detail lines.

For each trouble Ticket,

PHP

Project ID: #12010

About the project

29 proposals Remote project Active Feb 4, 2005

29 freelancers are bidding on average $381 for this job

mistersoft

Can do it for you satisfaction. Thanks.

$400 USD in 12 days
(476 Reviews)
7.9
ranganathp

Consider ME IN! Consider IT Done!

$250 USD in 15 days
(74 Reviews)
6.9
sakshiinfosys

Respected Sir, we have gone through your requirement and we are very much sure that we can provide you the solution with the best quality. Please check pmb for more details. thanks and regards Sakshi Infosys More

$500 USD in 15 days
(16 Reviews)
6.2
viaden

Dear Friend. We've checked your requirements carefully, they seem a little bit incomplete. Please, feel free to contact us via PMB to discuss the detailed ones in private and we'll find the best solution for you. We gu More

$500 USD in 21 days
(3 Reviews)
6.2
dajaney

Yabani: I have implemented serveral helpdesk systems for clients in the past, as well as our internal one we use. I am also the administrator for a large corporations Magic Helpdesk system soI know the inner workings o More

$450 USD in 20 days
(23 Reviews)
5.6
AnisInfoTech

give me chance to create one .. i assure you for quality and deadline. Regards, Anis Vora

$400 USD in 10 days
(17 Reviews)
5.9
gorasoft

Dear Sir! Thank You for perfect offer! We are an efficient and dedicated team of professionals with more than 10 years experience in the I.T. indusrty and more than 100 quality projects to our credit. We offer our larg More

$450 USD in 30 days
(2 Reviews)
5.3
Developer

Hi, I can do it for you on time and with best quality. Hope to hear from you soon, Dennis

$400 USD in 15 days
(7 Reviews)
3.8
webcat

i can do it

$400 USD in 15 days
(20 Reviews)
3.8
nairhr

Hi, I can do this easily. Check PMB for details. Regards, Harshad

$300 USD in 25 days
(8 Reviews)
3.4
dabr

HI, I can do this for you. See PM!

$200 USD in 20 days
(2 Reviews)
4.5
Caiapfas

I have the perfect script for you. it will do everything you want and much more. Contact me and we can discus this further. thanks!

$350 USD in 7 days
(3 Reviews)
2.5
epromptc

Dear sir/Madam, We have taken a careful look at your request and have come up with the best price, and are ready to give you the best solution, please take a look at the pbm to see reccomendations and some of the sites More

$425 USD in 20 days
(0 Reviews)
0.0
ifusion

We are interested in your project, we will give best solution in PHP/PostgreSQL, Pls contact pmb for further discussion.

$400 USD in 8 days
(0 Reviews)
0.0
mail2veejay

we are a group of 2 programmers and one designer having proficiency in providing customized database driven application part from dynamic and static sites with a combined experience of over 12 years in VB, ASP MSSQL an More

$480 USD in 21 days
(1 Review)
0.0
NatalyBerm

We are one of the leading web development company based at Chicago, IL We can develop your website and of course quality job is well assured. We have professional people who are having well experience in their respect More

$450 USD in 15 days
(0 Reviews)
0.0
ukrainedeveloper

Hi! Please check PMB! Regards Andrew

$200 USD in 1 day
(1 Review)
0.6
kvillan

We are an establish web and development firm. We have looked over your requirements, and are certain we can meet your requirements. We have developed several custom built projects of this type. Contact me for more in More

$450 USD in 7 days
(0 Reviews)
0.0
bid2

we can do it.

$500 USD in 10 days
(0 Reviews)
0.0
samtech

Hello, Thank you for your posting. We are having a HelpDesk system developed using PHP/MySQL. We can customise it and give to you. Please see PMB for more details.

$325 USD in 15 days
(0 Reviews)
0.0