API Integration AVAYA IP Office 500v2
$250-750 USD
Paid on delivery
Integration IP Office 500v2
I need incoming / outgoing calls in Avaya IP Office (data) to be sent in real time to my database.
Also, I want to include the in the API the path to the recording file of the call -- if possible.
1- Once the phone rings, you call a RESTful POST / GET Web Serice API to pass:
INCIDENT_ID -- I suppose that Avaya generates an ID for each call.
COUNTRY_CODE
CALLER_ID
CALLED_DID ( Requested) DID
EXTENSION ( Requested)
CALL_TIME (The exact time of receiving the call)
PBX_ID (Hardcoded Value)
To an API:
e.g,
DOMAIN-URL/[INCIDENT_ID}/{COUNTRY_CODE}/{CALLER_ID}/{CALLED_DID}/{EXTENSION}/{CALL_TIME}/{PBX_ID}
2- Once the phone is Picked Up, you pass:
INCIDENT_ID
COUNTRY_CODE
CALLER_ID
CALLED_DID (Requested) DID
EXTENSION --- that picked up the call
CALL_TIME (The exact time of receiving the call)
PICKUP_TIME
PBX_ID (Hardcoded Value)
3- Once the phone is Dropped you pass:
CALL_TYPE ( IN / OUT)
INCIDENT_ID
COUNTRY_CODE
CALLER_ID
CALLED_DID
EXTENSION
CALL_DURATION (in seconds) --- I suppose you pass 0 in case the call was missed.
RECORDING_FILE_PATH. (In case the recording is set up.)
PBX_ID (Hardcoded Value)
We need to discuss the options of:
The call is answered by the Auto Reply msg.
The call is forwarded.
The call reaches a DID that has a rule to Auto forward to a mobile phone number. (Usually after working hours / holidays)
Pls, let me know if you have any question or any suggestion to enhance the flow or any point that you think I missed.
The database APIs are ready. You need to make Avaya PBX to speak to them
The database APIs are ready. You need to make Avaya PBX to speak to them
You need to make Avaya PBX to speak to my Database APIs
Project ID: #17591217
About the project
14 freelancers are bidding on average $771 for this job
Hi there, I have read the details I am experienced with PBX,XML, Java, JSON, VoIP. I can help you with this job, Please come to chat so we can discuss this job.
Hello there!, I am highly interested in your project I read your project descriptions carefully before bidding. your 100% satisfaction is assured if you allow me to serve. First please chat with me we can talk about br More
