What is the Dispute Resolution Service?
The Dispute Resolution Service is offered by Freelancer.com to users who wish to contest the return or release of an existing Milestone Payment®. This service is offered only for users who have used the Milestone Payment® System.
If an issue arises wherein you wish to negotiate the return or release of a Milestone Payment®, you have the option to file a dispute.
In all circumstances, we still encourage users to resolve project issues or disputes between themselves rather than use this service. It is provided only as a last resort should parties be unable to reach an agreement.
For more information about the Dispute Resolution Service, please click here.
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