Salvatore V. Profile

0.0

(0 reviews)

You're now following

Error following user.

This user does not allow users to follow them.

You are already following this user.

Your membership plan only allows 0 follows. Upgrade here.

Successfully unfollowed

Error unfollowing user.

You have successfully recommended

Error recommending user.

Something went wrong. Please refresh the page and try again.

Email successfully verified.

$8 USD / hour

pescara,

italy

$8 USD / hour

It's currently 2:35 PM here

Joined August 25, 2019

0 Recommendations

Salvatore V.

@salvatorevinci

0.0

(0 reviews)

0.0

$8 USD / hour

pescara,

italy

$8 USD / hour

N/A

Jobs Completed

N/A

On Budget

N/A

On Time

N/A

Repeat Hire Rate

Team Manager - Certified Coach (APC - IAPC&M)

Experienced people manager and certified coach, I worked in some of the biggest companies in the world (Amazon, Apple) and have been a professional handball player. Having been successful in different fields shows the importance of adaptability and how my drive to get results can really make the difference. For details about my experiences just check my LinkedIn profile [login to view URL]

See all Project Managers in Italy

Contact Salvatore V. about your job

Reviews

Changes saved

No reviews to see here!

Experience

Webhelp Italy

Oct 2018 - Present

- Directly managing up to 40 customer service employees for an e-commerce leader company - Performance management and coaching - Daily team operations supervision - Assisting with Real-Time operation management - Assisting with shifts planning and optimization - Interviewer in the recruiting process - Our site has been recognized and awarded as the best in this line of support 6 times out of 10 months since we opened

Apple

Sep 2017 - Sep 2018 (1 year)

Managing different teams during their Manager’s absence in the AppleCare organization (onsite and remote teams). • Performance management (both quality and productivity). • Coaching and goal setting. • Performing Quality Evaluations. • Supporting employees’ career development in line with the company’s values and their competencies\abilities. • Interviewing external and internal candidates as part of the recruiting process

Apple

Dec 2016 - Sep 2017 (9 months, 1 day)

• Providing high-level support to iTunes Store Advisors and customers - EN markets • Identifying and troubleshooting/reporting new fraud trends and technical issues • Mentoring • Constantly among top performers • Recognized for my contribution to team working and innovation

Qualifications

Cork College of Commerce

2015

I graduated in this course regarding Supervisory and Management. Here are some of the topics studied: - People Management - Human Resources - Decision Making and analysis - Management models - Business structures and market analysis