Ronald R.

Ronald is a professional with over 16 years of experience in the IT software development industry. He has experience working with Salesforce Apex, as well as other technologies including Java, C, Oracle Database, SQL Server, and others. He possesses an analytical and creative mindset, allowing him to solve user problems efficiently and work successfully under pressure. 4 years of experience guiding the training of numerous employees in roles ranging from developer to quality assurance. I have created custom programs designed to meet the unique needs of each trainee to help onboard employees as well as obtain their first Salesforce certification such as Developer I, Administrator, and App Builder among others. I have all the necessary skills to configure and manage the system, its objects, and reports to meet the needs of the company. My analytical and creative thinking allows me to solve user problems in a short time, as well as to work successfully under pressure. My strong communication skills enable me to successfully interact with users, senior management, industry experts, and other administrators to effectively develop necessary application enhancements and innovations. In addition, I am always on top of new CRM technologies and developments. 14 years experience in IT, plan, monitor and coordinate the maintenance of operating systems, software market and own, basic or support. Define and update basic software. Update and decide the optimal alternative market to purchase software. Develop, in conjunction with the Information Technology, Policy hardware, networks and communications, regarding acquisitions, substitutions, etc. Resolve incidents and coordinate systems. Direct the activities and resources, technical, material and support equipment matter of operating systems, databases and communications.