Rose S.

I have experienced with Customer Service Support for over 12 years. I have worked with different clients and customers in US and Australia handling concerns, inquiries about their telco services, credit card, computer issues and auto finance account. I have worked as a supervisor as well handled 18 representatives. Capable of doing coaching and motivating people. Handled customer complaints and resolving the complaints from start to finish and retaining customers as an advocate despite of the complaint raised. I have worked with Auto Finance Collections department as well over a year helping customers on how t make their account current and keep it current all the time.