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jakarta, indonesia
It's currently 12:15 AM here
Joined March 4, 2017
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Rifqi A.
@rifqialgamar
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jakarta, indonesia
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Service Development Specialist at Tokopedia
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Experience
External Learning Strategic
Jan 2020 - Present
Manage and plans improvement project inside team data analysis in conjunction with Data Analyst.
Create data process and prepare google sheets for external to use as data entry, flow process include how partner enter data until being consumed by Google Data Studio.
Create analytical data using google sheet and connect it to Data Studio for internal usage purpose.
Create learning ecosystem for external partner team to maintain their Quality and processing T&A to be made learning programs
Service Development Specialist
Mar 2019 - Dec 2019 (9 months, 1 day)
Developing the way in giving new product information, work flow, and other practices to external and internal CEx team.
Service Recovery Specialist
Aug 2018 - Mar 2019 (7 months, 1 day)
Organize and analyze different issues to help create good Customer experience through fixing the flow in solving customer problem, and analyzing whether the Product experience is well accepted from Customer point of view or not. Cross division plan and Improvement Project submission to Product Analyst/Owner, Engineer, & Business Team regarding Projects and discussing the need of customer satisfaction within the reach, and on how internal systems worked.
Qualifications
Intro to Programming
Hactiv8
2019
Learn and Practice basic programming on modern front end web development including HTML5, CSS, and Javascript with Bootstrap.
Link to website: https://filterketengan.github.io/projectone/
Credential: https://hacktiv8.com/verify/inpg/rifqi-algamar
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