Ricsanne G. Profile

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$6 USD / hour

san pablo city,

philippines

$6 USD / hour

It's currently 7:31 PM here

Joined October 18, 2017

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Ricsanne G.

@ricsanne

0.0

(0 reviews)

0.0

$6 USD / hour

san pablo city,

philippines

$6 USD / hour

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Social Media Marketing, Social Media Management, Virtual Assistant, Data Entry

Are you looking for a highly-organized, results-driven and professional Virtual Assistant? A former Customer Service Specialist with 7+ years of experience producing high quality performance in a Business Process Outsourcing. A Freelance Virtual Assistant in the Philippines. I am confident that I will be able to execute the tasks you will be given to me and looking forward to working with you in the future.

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Experience

Accenture Philippines

Sep 2015 - Present

Provide technical assistance on all Google Hardware services over the phone, email and chat.

Convergys Philippines

Feb 2010 - May 2015 (5 years, 3 months)

Account: Guthy Renker Sales (February 2012 – May 2015) Position: Subject Matter Expert Job Description: ✓ Train new hires to improve their call handling skills in terms of upselling and product knowledge. ✓ Coach peers and new hire agents to performance. ✓ Handled 3 New Hire Classes with 80% pass rate. ✓ Real time management and engagement for all agents to improve performance. ✓ Take inbound calls to sustain expertise on products.