I started working for BPOs back in 2010 as a technical support rep where I acquired and developed a certain level of skillset that includes multi-tasking, precise and quick decision making, and other qualities that a customer service rep is supposed to have, and more. These honed my skills even more for 3 straight years until I completely moved on to become a freelance VA specializing with real estate in the U.S.
Most recently, I have been working as an operations manager for medium-sized businesses, mainly e-commerce, helping them market their business properly and create supplemental processes and procedures ensuring growth, sizable profits, and garnering great reviews. I have also worked as a freelance writer, having a wide array of genres including music, medical science, sports, and more.
My extensive background with management, customer service, combined with exceptional writing skills and deep knowledge with e-commerce gives me a strong edge in any of your related projects.