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Content Management ClerkFeb 2016
Maintain, update and research about general information of hotels. Handling inquiries and requests from colleagues and hotels. Data research on new hotels as a projects. Monitoring incoming requests when the team leader is not available.
Project Coordinator (3 Months Contract)Oct 2015 - Dec 2015 (2 months)
Coordination with internal parties and client to accomplishes project objectives including making contract report, providing related document for payment collection and other given tasks from project manager.
Operation OfficerMar 2014 - Sep 2015 (1 year)
Recheck and input the data from PayTV application form into the system and maintain them on database. Cooperate between clients, internal parties and external sales and customer service team for solving any complaint and inquiry.
Customer Service RepresentativeMay 2012 - Jul 2013 (1 year)
Follow up orders and shipment schedule, handle clients' enquiries and complaints, liaise with overseas and local suppliers, clients and internal parties on orders sales issue, cooperate with Finance to remind clients about the outstanding payment. Guiding the workflow and overall operation to new colleagues.
Data Collection OfficerJun 2011 - Apr 2012 (10 months)
Classification of client utility invoices and energy data that obtained from supplier websites and emails on to the system.