Gene Camille K. Profile

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$8 USD / hour

tacurong,

philippines

$8 USD / hour

It's currently 3:59 PM here

Joined May 31, 2015

0 Recommendations

Gene Camille K.

@gkimhoko

0.0

(0 reviews)

0.0

$8 USD / hour

tacurong,

philippines

$8 USD / hour

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Jobs Completed

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On Budget

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On Time

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Repeat Hire Rate

Sales and Data Entry Specialist

I've been with business process outsourcing industry for over four years and I became a sales representative for two years for a prestigious cable provider in United States. I also worked as a virtual assistant for various clients for over two years now.

See all Internet Marketing Specialists in Philippines

Contact Gene Camille K. about your job

Portfolio

Customer was trying to refund and I was able to let him realized that he needed the our service.

Overcoming a Refund via Email

Customer was trying to refund and I was able to recover.

Customer Support

Overcoming a Refund via Email

Customer Support

Reviews

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Experience

Mannapov via Upwork

Nov 2014 - Nov 2015 (1 year)

Gathering information required by the client Arranging and organizing those information gathered in google spreadsheet Handling client and supervisor emails

STARTEK PHILIPPINES INC.

Jan 2013 - Sep 2014 (1 year, 8 months)

Answering calls/chats promptly Providing excellent customer service experience in a timely manner Probing and creating needs that will result into a buy-ins of products and services Placing orders for the customers Processing payments Doing outbound calls to make a follow up of unfinished business Notating the process and history of the call

TELEPERFORMANCE

Sep 2012 - Nov 2012 (2 months, 1 day)

Responding to calls promptly Answering inquiries by right probing Assisting customers in placing orders Giving a promotional offers and adjustments to the account of customers based on their account history Solving technical issues of the customers (handsets, applications, failed top ups, delayed orders and etc.) Logging details of the calls for better communication