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$5 USD / hour
Flag of ITALY
domodossola, italy
$5 USD / hour
It's currently 2:35 PM here
Joined November 9, 2016
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Francesca A.

@frncsc92

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$5 USD / hour
Flag of ITALY
domodossola, italy
$5 USD / hour
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I was born in Italy and I'm interested in foreign languages since the elementary school. I have an school leaving-certificate in Tourism and a Bachelor's degree in Linguistic and Cultural Mediation. I studied english, german, french, spanish and a little bit of japanese and I attended my last university year in German. I have one season experience as a front office for a 3* hotel in Cesenatico, Italy. My work consisted in getting in touch with customers, at the front desk or on telephone, explaining the hotel services, helping them to solve issues and of course giving them the best suggestions about excursions to make. I also translated the menu in german, french and english. I've worked in an incoming travel agency, where I could write and speak everyday in english, german, french and spanish and also translate texts. Feel free to contact me.

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Experience

Internship as employee in a travel agency

Sapori d'Italia Srl
May 2016 - Oct 2016 (5 months, 1 day)
Hotel reservations and services management for foreign and italian customers that come in our area. Correspondence with them, from the confirmation until the arrival of the group or of the individual customers and correspondence with suppliers as well. Holiday packages creation and itinerary organisation.

Internship as secretary and dental assistant

Cliniche Dental Quality Srl
Oct 2015 - Mar 2016 (5 months, 1 day)
Welcome clients, agenda organization and dates management, client forms updating, relationship with dental technician lab, use of informatic supports. Preparation of dentist work emplacement, support during the entire session with patients, cleaning, disinfection and sterilisation of tools and of the interested office area.

Hotel receptionist

Hotel Esplanade, Cesenatico
Apr 2015 - Sep 2015 (5 months, 1 day)
Principal tasks: customer care, check-in and check-out, selling rooms, reservations and arrivals management.

Education

Mediazione Linguistica e Culturale (Linguistic and Cultural Mediation)

Università degli Studi di Milano, Italy 2011 - 2014
(3 years)

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