Gabriel E. Profile

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moorhead,

united states

It's currently 1:10 PM here

Joined November 2, 2016

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Gabriel E.

@femieki

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moorhead,

united states

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Business Consultant/Analyst

Hello! I am a customer service professional with skills in business analysis and sales. I have experience and knowledge working in the financial, food service and other industries. I recently started a consulting company to combine my experience and skills to help small businesses take on time consuming tasks so that they can focus on running the day to day. Contact me and let me know how I can help today!

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Experience

Drunken Noodle LLC

Nov 2012 - Present

Started in November 2013 as a dishwasher, appointed as assistant manager in 2015. Demonstrate leadership through personal responsibility, accountability, and teamwork. Responsible for taking ownership of process improvement in the restaurant, reduced food wait times from 30 minutes at peak times to 15 minutes, further improving customer satisfaction.

RKAK Realty and Property Management

Jan 2014 - Nov 2014 (10 months, 1 day)

Outlined the appropriate processes necessary to fulfill and complete renter inquiries. Coordinated personnel required to complete property repair projects. Addressed and resolved customer complaints professionally and with empathy.

Wells Fargo Bank NA

Mar 2010 - Oct 2013 (3 years, 7 months)

Manage customer calls effectively and efficiency in a complex, fast paced and challenging call center environment. Met or exceeded service and quality standards every review period. Mastery of customer service management systems and databases. Knowledge of US banking policies