Jerico B. Profile

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$3 USD / hour

quezon city,

philippines

$3 USD / hour

It's currently 1:07 PM here

Joined October 23, 2015

1 Recommendation

Jerico B.

@ecomau08

0.0

(0 reviews)

0.0

$3 USD / hour

quezon city,

philippines

$3 USD / hour

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Leads researcher, Technical support consultant

Knowledge in MAC OS, WINDOWS OS, and Microsoft Office. Handling inbound calls supporting, troubleshooting software and email configuration; MAC Mail, Outlook and Web Mail.

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Experience

51TALK Philippines

Mar 2016 - Present

Assess student progress; Answer student questions related to the course content; Teach students English Language.

TELEPERFORMANCE PHIL. / TELSTRA

Dec 2015 - Present

Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more. Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.

VXI Global

Nov 2013 - Dec 2015 (2 years, 1 month)

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.