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$7 USD / hour
Flag of PHILIPPINES
$7 USD / hour
It's currently 9:22 PM here
Joined June 25, 2018
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Richard Anthony B.

@chardk09

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$7 USD / hour
Flag of PHILIPPINES
$7 USD / hour
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WordPress / IT Specialist / SMM

My passion has always been about finding solutions on how to make small to medium businesses thrive by utilizing my skills and expertise in order to make all ends meet. Hi, I'm Richard, a tech professional who have grown in the corporate IT industry for 8 years, who has tremendous exposure to Servicedesk Support, Testing, Application Support. Being so hungry about pursuing my life-long goals, I have heavily spent (and still spending) countless of my out-of-office hours to learn digital skills such as WordPress and Digital Marketing focusing on Social Media Management, hence I'll be happy to offer these services to my potential clients as a freelancer. I'm very organized, strategic and customer-centric. Not only that, but also, over the years, I have developed myself to know how to prioritize well, and with the projects I've handled, I can easily figure out which of the tasks needs priority and which can stay back a bit. Thanks for your time checking me out!

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Experience

System Administrator

confidential
Jun 2017 - Present
Performed overall administration tasks for company ERP system used by all business and operational departments. - Provided Level 1 and 2 technical support for issues and requests encountered by end users in the applications/systems supported. - Create process documentations and user manuals for user’s training. - Liaises with third party vendors in getting additional support with more complex issues.

IT Specialist / Test Analyst

AIG
Jan 2014 - Jun 2017 (3 years, 5 months)
- System Administrator role for departmental systems such as HP QC / ALM, SharePoint, Qlikview - Duties including but not limited to resolving application issues reported by users, system configuration and installation requests. - Access provisioning, application customizations, password resets, application and database server management, system cleanup and user recertification - Participates in system migration / upgrade. - Secondary role as Sharepoint Administrator, does administrative tasks

Qualifications

Certificate of General Insurance (BCP, PGI) -

Singapore College of Insurance
2014

Certified Manual Tester

Perfecto Mobile
2016
certification for taking up a rigorous manual testing online bootcamp focusing on how Perfecto Mobile can help mobile testers to perform specific, cross browser, multi OS testing.

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