Raluca-Georgiana P. Profile

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$20 USD / hour

bucharest,

romania

$20 USD / hour

It's currently 10:20 PM here

Joined September 4, 2015

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Raluca-Georgiana P.

@RalucaPaicu

0.0

(0 reviews)

0.0

$20 USD / hour

bucharest,

romania

$20 USD / hour

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IT Support Analyst, Seo Specialist

Master Degree in Management Consulting and Business Development. Additional courses: - SQL/MySQL - Project Management - Excellence Group - KMP Foundations I - Kanban System Design - KMP Foundations II - Kanban Management Professional Full time job as IT Support Analyst and SEO Specialist - project based.

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Experience

Stefanini

Oct 2016 - Present

- Providing support to clients regarding technical issues; - Logging remotely to client’s computer and help them solve software issues; - Documenting issues that I deal with on a daily basis into the ticketing system; - Troubleshooting hardware, software and network related issues; - Escalating problems to the next level of support when necessary; - Help the client with all the necessary information.

Freelancer

Apr 2015 - Present

- Social Media: Facebook, LinkedIn, Youtube, Twitter; - Marketing automation; - Website administration; - Google Analytics; - SEO.

Infrasoft

Jan 2016 - Oct 2016 (9 months, 1 day)

- Analysis meetings with clients; - Solution Configuration in base of the analysis; - Writing, testing and monitoring of test scenarios; - Project Management; - Support for Documenta's clients; - Additional Marketing online activities: SMM, SEO, SEM. - Using Agile Kanban Metholodogy; - Using PL/SQL (DDL&DML statements e.g. Creating Views & Sequences, Alter tables, Update, Insert, Select, Delete records); - Using UML & Regex.