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pasig city, philippines
It's currently 9:02 PM here
Joined August 14, 2019
0 Recommendations
Hanilyn B.
@PasionateAnalyst
6.5
6.5
100%
100%
pasig city, philippines
100%
Jobs Completed
100%
On Budget
100%
On Time
100%
Repeat Hire Rate
Data Analyst
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Portfolio
Portfolio
CRM Process Manual
CRM Process Manual
CRM Process Manual
CRM Process Manual
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Showing 1 - 5 out of 5 reviews
$200.00 USD
Data Processing
Excel
Data Mining
M
•
$400.00 USD
Excel
Data Analysis
M
•
$600.00 USD
Data Processing
Excel
Business Analysis
M
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$16,200.00 USD
Data Entry
C
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$200.00 USD
Data Entry
C
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Experience
CRM Data Analyst
Mar 2018 - Dec 2019 (1 year, 9 months)
•Create reports and presentation of CRM data analysis for the board and CEO using MS SQL.
•Analyze customer data to answer business questions and produce data-driven stories that reveal key insights into consumer behavior.
•Analyzes customer data to create customer profiles, segmentation and trending analysis, LTV modeling and response analysis.
•Provide relevant customer insights and dashboards that enhance and guide effective decision making for the board.
Billing Operations and QA Analyst
Mar 2015 - Dec 2017 (2 years, 9 months)
• Analyze and create SQL scripts in investigating the monthly trending charges of Macquarie Telecoms
Accounts client’s usages.
• Investigate and create Charge report trending analysis that is presented to CEO and managers of the company.
• Creates SQL scripts for the Special Rating QA analysis.
• Investigate and provide resolution of tickets raised by internal clients regarding billing issues and concerns using the Macquarie Telecoms systems.
Data Analyst
Jun 2006 - Feb 2015 (8 years, 8 months)
• Analyze and generate MIS weekly and monthly report of Newly Endorsed accounts using advance excel and CARDLINK database (COBOL APPLICATION).
• Prepares various reports through MOBIUS extraction and Consolidated File extracted Daily and every cut-off, weekly and monthly such as Non Starter Accts Feedback, Allocation MIS Reports, and Returned Accts MIS Reports.
Education
Bachelor of Science in Information Technology
(4 years)
Qualifications
Advance Excel Certification
Phoenix One Knowledge Solutions, Inc.
2016
Advance Excel Certification with VB applicaitons
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