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Data AnalystAug 2018
ResearchJan 2016 - Mar 2018 (2 years)
Conducts and coordinates insightful desk researches and surveys in response to company’s information needs. Prepares comprehensive research reports and ensures effective dissemination of research outcomes to key internal stakeholders. Develops questionnaire and performs data collection, economic and demographic analyses. Manages data and compiles information from ongoing research activities. Facilitates license applications and renewals of internal sellers.
Sales ManagementSep 2010 - Dec 2015 (5 years)
Assembled, managed and expanded an external network of property agents, salespersons and brokers engaged in marketing mid-cost condominiums. Evaluated and monitored sales achievement whilst cascading the overall strategic objectives into clear performance expectations and realistic goals to external sellers. Coached and empowered sales force through product knowledge and sales training as well as helped in coordinating sales events and team building activities for sellers.
Sales Support and AdministrationApr 2002 - Aug 2010 (8 years)
commission plan provisions, utilising Spreadsheets, internal systems and proprietary computer programs. Implemented appropriate recruitment strategies for various positions including participating in career fairs to facilitate large volume recruitment. Assisted Sales and Marketing Unit through active participation in lead generation initiatives.
Customer ServiceFeb 2000 - Jan 2002 (1 year)
Provided end-to-end support to the delivery team, from the development of proposals in response to the customer’s requirements to final equipment delivery and installation. Responded to customer inquiries on order status, price and delivery schedules. Educated customers on basic operation of their equipment, preventative maintenance and safety regulations, providing information on potential issues and corrective actions.
Business Administration1995 - 1999 (4 years)
US English Level 192%
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