Hello David,
I'm happy to inform you that we have finished migrating your website content. So far, we have copied your site files and databases, and we've also made the necessary changes so everything is connected. Now you will need to check your sites to ensure everything has been moved correctly. If everything is working correctly, you will be able to update your DNS to complete the process.
Please note that because of how certain websites are coded they will require you to access the website using the full domain name. You can edit your computer's hosts file to trick it into loading the website and domain from our server instead of from where the domain is currently pointing.
Here is a tutorial that shows you how to edit your personal computer's hosts file to preview your sites without changing the nameservers:
[login to view URL]
Here are the lines that you'll want to add to your hosts file, according to the instructions referenced above:
[login to view URL] [login to view URL] [login to view URL]
[login to view URL] [login to view URL] [login to view URL]
[login to view URL] [login to view URL] [login to view URL]
[login to view URL] [login to view URL] [login to view URL]
[login to view URL] [login to view URL] [login to view URL]
[login to view URL] [login to view URL] [login to view URL]
[login to view URL] [login to view URL] [login to view URL]
[login to view URL] [login to view URL]
[login to view URL] [login to view URL]
This is only a temporary measure to preview your site, so once your registrar has the updated information and DNS is fully propagated, you will need to remove any lines you added to the hosts file. Once you have modified the host file on your personal computer, you will need to use the full domain name to view the site. When modifying the host file you are telling your computer not to look at the parent DNS servers for information on how to reach your domain name. Instead you are telling your computer that the domain name is located at that specific address and to use that address when you type the domain name into your browser.
IMPORTANT:
If you make any changes to your website or update any posts on the old server or during DNS propagation, those changes will not be reflected on your new account. It can take 24-48 hours for DNS changes to fully propagate to your new account's server once the NameServer updates are made at your registrar.
If everything is working properly, then each of your domains will need to be updated at your domain registrar(s) with these nameservers:
[login to view URL]
[login to view URL]
You can review detailed information on updating your nameservers at most registrars at the link below:
[login to view URL]
If we are your registrar we will be happy to take care of this for you. When you are ready to change your DNS and would like assistance, please contact our frontline support, available 24/7 through our US/Canada toll-free number, 1-866-964-2867, our international line, 00+1-713-574-5287, or our live chat, [login to view URL]
Please do NOT cancel your old hosting account until after your nameservers have been updated, and the websites have fully propagated to the new account. We may not be able to retrieve any data from your old hosting account once it has been cancelled.
If you have a couple of extra seconds, there is a quick three question survey at the bottom of this email on my reply to your concern. Please let us know if you have any further questions that we can assist you with in regards to the migration.
Best Regards,
Jake B.
Escalated Support
Don't forget the survey!