FusionPBX integrate with CRM -- 2

Closed Posted 3 years ago Paid on delivery
Closed Paid on delivery

Hi,

we provide a Virtual PBX service to our customer and we would like to integrate a CRM service with CTI features. We need to develop an application for FusionPBX (Freeswitch gui) in order to integrate it with CRMs.

That's what we want:

BackEnd

- The app is fully integrated on FusionPBX menu and support FusionPBX permission's system (who can see what)

- Accessing the app with an admin level permits to edit (on domain base) the syntax of CRM url with a variable {caller} that will be dynamically substituted with the calling party number of the call received.

FrontEnd

- Customer log in FusionPBX user account, where his user is associated with one or more extensions

- Customer select CTI page (CTI service state is OFF)

- Customer opens another web page and log in his CRM

- Customer active CTI service (CTI service state is now ON)

- When customer receives a call from one of his clients registered on CRM, FusionPBX opens a new tab on browser with client's informations

- Customer can also disable CRM popup and see calls arriving on app page (like the app Active calls but only for his extrensions).

VoIP FreeSwitch PHP Linux Software Architecture

Project ID: #24671100

About the project

1 proposal Remote project Active 3 years ago

1 freelancer is bidding on average ₹12778 for this job

Hannan013

hi! i hope you are fine! i have read your requirments and understand it, i would like to tell you that i have more than 10 year experience in VOIP, Networks and IT. i have done many projects on fusion pbx (free switch) More

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