Help with customer support

Hi, I'm highly experienced in the customer service field. I managed several successful multilingual online stores and one of my primary duties has been email customer service and live chat. I'm familiar with internet marketing, affiliate marketing, ZenDesk and Kayako, WordPress, Social Media and I have a basic understanding of HTML. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home and understand the importance of reliability, I have a reliable internet connection, and Skype . I can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.

I've over 7 years of experience in customer service field that also includes chatting with multipe clients in the US through clients like LogMeIN and LiveChat. I'm very proficient at replying promptly with a 117 words per minute typing speed at my arsenal. Being tech savvy, multitasking is a breeze as I can chat with around 6-10 people at the same time without a lag in response times. Notably, I've worked in chat projects for AT&T ConnecTech and AT&T Home Solutions. Nevertheless, my experience goes way past than that as I've about 8 years experience in customer service field and article writing respectively.

Hi I have good hands on handling customers. Kindly consider my bid as i can provide you the results as per your expectations. I have total 6 yrs of corporate experience but due to my personal reasons i have to quite my job and then i started working as a freelancer so i understand the importance of quality work. Regards Bhumika

Dear Madam/Sir, I would love to be part of this project. Below my resume: Juanita Nremoredjo Terboedjweg 20 Suriname, Nieuwe Grond OBJECTIVE A customer service position:  Strong Interpersonal communication skills.  Problem analysis and problem solving.  Organizational skills and customer service orientation.  Adaptability and ability to work under pressure.  Initiator. HIGHLIGHTS OF QUALIFICATIONS  4 years of experience providing customer support in busy call center environments for public transport and discount website.  An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.  Strategic-relationship/partnership-building skills -- listen attentively and solve problems creatively.  High level of energy and enthusiasm, from the first call of the day to the last.  Independent and solid team member with excellent customer service abilities. EXPERIENCE Customer Service Representative 2012 – Present, Telenamic NV, Zonnebloemstraat 50, Zorg & Hoop, Paramaribo Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. KEY ACCOMPLISHMENTS  Started off as an Agent. Promoted to Senior and now a Quality Manager.  Helped my team win a challenge for outstanding results.

I am a native English Speaker, I currently reside in Nashville. I have handled very similar tasks to what you have outlined in your job posting. I was a part of a customer support team that manned the live chat segment for the night shift. During my work as a live chat agent, I received quite an amount of training that I believe will be of utmost use if you hire me. I know how important customers are and I know how helping them find their way around the site, or helping them take advantage of certain features can lead to sales. My subtle goal is usually to make a sale, at the same time not jeopardizing excellent customer experience for visitors. I'm a very quick learner and so learning about your products and services within a short period will not be much of a tough task. I find it easy to build and maintain rapport with customers. My typing speed is 70 WPM your budget works for me. I can be available to handle this project 6pm to 12am every day and 10am to 7pm on weekends. I can deliver the 5-star technical support you're looking for and as well contribute to more sales for your business. Do contact me; I'm available to get started right away.