Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
15 freelancers are bidding on average $18/hour for this job
Hi there, I am an experienced Freelancer having 10+ years of experience. I am an Engineer and have worked in various industries. I would love to do the needful. Thanks, Furqan
I have read your project details and i think i am the right person which you are looking for. I am Qualified Accountant. I can do this project . Thanks Nalinda Mandis
I have many years of customer service experience. I am a fast learner and a hard worker. I am a proficient organizer which gives me the ability to multitask. I look forward to working with you