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Customer Support Officers in French

$8-15 USD / hour

Closed
Posted about 9 years ago

$8-15 USD / hour

We are looking for French-speaking user support agents, or "Happiness Officers", to service users who use our French product. We're looking for people who can get things done, communicate well, and ask questions when they're unsure. You'll also translate our product to French. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations. This is a email-driven customer service role -- A big part of your role will be to respond immediately, guide, delight, and console users who come in with questions and ideas! You'll reference our support site, ask questions, and explain step-by-step about setting up user accounts, checking for bugs, etc. REQUIREMENTS Great French and English communication skills, both written and oral Love making customers happy! Good analytical and problem solving skills Good interpersonal and customer care skills Can work with minimal supervision Knowledge on Domains, SEO and Analytics is a plus! APPLICATION PROCESS Interview follows successful application. Paid trial/training follows successful interview. Starting part-time, with move towards full-time. Hours are set on agreement and will have some focus on the FR/EST timezone
Project ID: 7320855

About the project

12 proposals
Remote project
Active 9 yrs ago

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12 freelancers are bidding on average $12 USD/hour for this job
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Hello, Are you looking for a reliable French speaking user support agent? Look no further. I'm a bilingual speaker (French & English) with an engineering degree in computer sciences. I have also ablout 3 years of experience in translation as a freelance English-French translator. For an objective view of my skills, I invite you to visit my profile and see the complete satisfaction of my previous employers. I've read and understood your requirments and I feel certain to fulfill this role perfectly. I look forward to hearing from you soon. Kindly Yours Yacine
$15 USD in 30 days
4.9 (136 reviews)
6.2
6.2
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Hi! I'm a French native professional writer and translator. I'm experienced in translation products descriptions as well as managing emails. I adapt my writing style to any situation. With me, your French customers will be pampered ! Do not hesitate to contact me ! Best wishes, Pauline ( a true French person!)
$15 USD in 30 days
4.8 (33 reviews)
5.4
5.4
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Dear Employer, I'm very interested to know more about your project. I'm an experienced English and French translator. I translated many documents, presentations, websites and audio files. I guarantee you 100% the quality of the translation. I studied French for 17 years up to now and I speak it as a native. I obtained many diplomas such as Law and International Business. I worked 6 months in a bank and Insurrance office here in Morocco where I had the chance to apply CRM techniques.
$8 USD in 30 days
4.9 (45 reviews)
5.0
5.0
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Hello please consider my application i have done successful French translation/writing and support projects as a freelancer which can be found on my profile . My Skills : - Native French - Certified Translator - An English license in Literature - A French Bachelor - Good Eye-Sight . - Fast fingers up to 101 word per minute - I'm Online And Active for about 16 Hours a day which means fast delivery - Good knowledge of Ms Office and other applications related to this work - Serious and honest person . - We can discuss the payment amount in private , no problem . - Good Writing Skills . - Available Immediately - To Start the work - Please get back to me as soon as possible if interested for further informations .
$12 USD in 30 days
4.4 (32 reviews)
4.9
4.9
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Hello, In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am fluent in English and French, both spoken and written. I am expert in Domains, SEO and Analytics. I can work under pressure and with little supervision. I am a problem solver and love to hear from each customer : "Thanks for you help". I am confident that I will be able to make sure your valued customers are happy with delivery. I own a computer with a fast broadband connection. I'm excited with this opportunity and would be glad if you will choose me to be part in this job. I am currently available more than 40 hours per week (FR/EST Timezone) and ready to start this position immediately. Thank you. Very Sincerely, Emmanuel Skype: tchoualo
$16 USD in 30 days
5.0 (7 reviews)
4.0
4.0
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Hi, I'm French speaker in Poland, and i would like to have more information about your offer. Could you please contact me in private Thank a lot for your time Appreciate Hassene
$15 USD in 30 days
4.9 (11 reviews)
3.6
3.6
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Aucune proposition n'a encore été fournie.
$13 USD in 30 days
5.0 (5 reviews)
2.6
2.6
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Sir i am full time at home and assure ypu to provide you a good work, i am a degree holder of psychology and communication science and badly in need of job being a mother.i accept to be paid on a monthly basis as well. I am good in communication with fluency in English and French. i have four years of experience and agree to be paid $7 less than you propose that is 8$. i will be fully dedicated to my work.
$8 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, Bonjour, If you are looking for the best French-speaking Happiness Officer, to service users who use your French product. Well you have found me! I can definetly get things done, communicate well, and ask questions when I am unsure. I can easily translate your product to French using the given tools and I can effortlessy moderate others' translations. I am proficient with email-driven customer service as I worked with C.I.B.C. Telephone banking using email and computer on a daily basis. I can reference your support site, ask questions, and explain step-by-step about setting up user accounts, checking for bugs, etc. I have all the following requirements: Great French and English communication skills, both written and oral Love making customers happy! Good analytical and problem solving skills Good interpersonal and customer care skills Can work with minimal supervision Knowledge on Domains, SEO and Analytics is a plus! I am looking forward to meet you in an interview over the phone or the web. Best regards, Benoit Maltais
$8 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am new to freelancer and would love the chance to show you my skills in order to receive positive feedback from you so that any future employer can verify that I delivery a great product/results and do it within the required time frame. I am a native French women from Canada. I have a Bachelors Degree in English as well. I am a Federal Canadian Gov't employee that has been exempt from completing any further language testing because of my high levels in both French and English. Thank you for the opportunity, Kathy
$15 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$12 USD in 30 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Sunnyvale, United States
5.0
1
Member since Oct 25, 2010

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