Hello, Bonjour,
If you are looking for the best French-speaking Happiness Officer, to service users who use your French product. Well you have found me! I can definetly get things done, communicate well, and ask questions when I am unsure.
I can easily translate your product to French using the given tools and I can effortlessy moderate others' translations.
I am proficient with email-driven customer service as I worked with C.I.B.C. Telephone banking using email and computer on a daily basis. I can reference your support site, ask questions, and explain step-by-step about setting up user accounts, checking for bugs, etc.
I have all the following requirements:
Great French and English communication skills, both written and oral
Love making customers happy!
Good analytical and problem solving skills
Good interpersonal and customer care skills
Can work with minimal supervision
Knowledge on Domains, SEO and Analytics is a plus!
I am looking forward to meet you in an interview over the phone or the web.
Best regards,
Benoit Maltais