I have been working in call centers (inbound and outbound) for all my career. At the moment, I own a small BPO company with employees that have proven experience and excellent skills in English, Italian, Spanish, German (and others if necessary). I have been working as an agent, as a team leader, but also as a trainer: basically, I know everything about how a BPO should function. I would be very grateful to receive more details from you and offer you my resume. I'm sure together we can make a great work!