Jopet Epe
Blk 10 Lot 12
Cadiz City, 6121
January 23, 2023
Dear Sir/Maam,
I'm excited to be applying for customer service position. My communication skills and technical
knowledge for helping your customers and resolving their problems, are well- matched with
job post here in online job.ph. Therefore I want you to consider my application.
To shortly introduce myself, my name is Jopet, I’ve been working in a BPO industry
for 2 years now and through years of experience, I acquired great knowledge and skill in technical support,
customer service and sales. My first experience was in telecommunication that has 3 major accounts
which is Walmart Family Mobile, Simple Mobile and Gosmart; A service provider in US under the tracfone
umbrella. I respond to customer products services and company information; and I educate customers
how to use company systems, complete forms and obtain desired services. I also trouble shoot devices
and create a ticket for replacement of the device. I have also 1 year experience in comcast that has 5 line of
business in US includes home phone service, internet service, cable service, mobile phone service and home
security resigned from my corporate job at Concentrix last January 14, 2023.
Best regards,
Jopet Epe