Ebay and or Amazon Virtual Selling Assistant/Customer Service Reps

Closed Posted Oct 21, 2014 Paid on delivery
Closed

Description

picsell makes selling stuff online as simple as taking a picture. We make sure the stuff you want to sell gets appraised, sold, and shipped, and most importantly - get you paid. Selling old phones, laptops, printers, golf clubs, juicers, or anything that can be easily shipped has never been easier.

Response to our product has been great and in only a few months we have processed thousands of items, graduated from the DreamIt Ventures startup accelerator program, and been featured on Fox News. Our iPhone app is coming out very soon which will make the selling process even easier. The amount of items we help people sell is about to grow dramatically.

We are constantly building technology that automates more and more of our process. As with any e-commerce business, problems with orders and shipments inevitably arise and customers have questions.

We are looking for someone with strong eBay and Amazon selling experience, as well as general e-commerce experience to join our team. We need someone to provide world-class customer service, manage our online store listings, and take on various other responsibilities as needed (after all, we are a startup).

We anticipate that this role could evolve into an executive-level position as the company expands and we build out our customer service department.

Responsibilities

-Monitor and respond to all customer queries in a timely manner (primarily online).

-Handle any problems that arise (e.g. an item was damaged during shipping).

-Appraise items that we receive.

-Manage online product listings.

-Make suggestions to help us continually improve customer service and automate anything that can be automated.

-Act as the company gatekeeper.

Ideal Qualities

-Demonstrated experience managing Amazon and eBay stores (Amazon Seller Central, eBay Selling Manager).

--Ensuring that listings are accurate and optimized.

-Demonstrated experience handling a significant volume of customer queries.

-Extraordinarily detail-oriented and disciplined when documenting incidents.

-Insightful and can think on your feet to resolve product or service problems by:

--clarifying complaints

--determining the cause of the problem

--selecting and explaining the best solution to solve the problem

--expediting correction or adjustment

--following up to ensure resolution

-Multichannel marketplace experience is a plus.

-Startup experience is a plus.

Salary, Benefits, and Application

-Compensation commensurate with experience.

-You will be one of our first full time hires, but start as a contractor for a minimum of 30 days. The position will become permanent as deemed appropriate.

-You will need to provide your own computer.

-Please send a resume, a few words on why you think you'd be a good fit, and any examples of online storefronts you've managed.

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Amazon Web Services Customer Support eBay Sales Virtual Assistant

Project ID: #6619090

About the project

21 proposals Remote project Active Nov 26, 2014

21 freelancers are bidding on average $11/hour for this job

cowboy14

Hi, I think i am good in this because working for one ebay store and for their shopify and amazon store too since 2012. I work on their zendesk support and every day selling booking on eparcel website. So overall i More

$8 USD / hour
(17 Reviews)
4.6
harendersingh

Hello, I am very much interested to move ahead with this project. With a strong experience of 4+ years working with Customer Support & Virtual Assistant, I have managed to build a broad skill set in this kind of po More

$8 USD / hour
(5 Reviews)
3.8
algie123

Hello! Individual and experienced va here from the Philippines would like to be of help as your selling assistant. My confident to submit my bid is my years of experience as a store manager of my clients ebay store. More

$8 USD / hour
(13 Reviews)
3.1
bensonbabu94

I have a confidence in myself of convincing people and make them buy stuffs which will bring profits to my company

$12 USD / hour
(0 Reviews)
0.0
ankitkarir1

Already done these type of projects, but got my other profile hacked so had to make a new one. Rest its all upto you.

$13 USD / hour
(0 Reviews)
0.0
makwiz

A proposal has not yet been provided

$8 USD / hour
(0 Reviews)
0.0
dzebuharrison

As a group we are made of experts from various IT background and we are professional with our jobs ,moreover for the past months this has been the various types of jobs jobs we have been doing locally ,i bet you ,you w More

$12 USD / hour
(0 Reviews)
0.0
tonjavarela

Hello there! I am interested in this position and I can get the job done right. I personally have over 10+ years experience in sales and office management. I also sell and buy on ebay on a regular basis and have very m More

$14 USD / hour
(0 Reviews)
0.0
veldridge2011

I work very hard to accomplish set projects. I have been working in a customer service field for over 15 years. I understand how to respond to customers in a timely manner and Will ensure that the work required is done More

$12 USD / hour
(0 Reviews)
0.0
tejendra21

Responsibilities Handled: 1. Lead generation, generating inquiries, sending quotations, negotiating rates, finalizing order. 2. After Sales services like handling customer complaints and providing solutions. 3. Fo More

$8 USD / hour
(0 Reviews)
0.0
dhzodhzo

A proposal has not yet been provided

$12 USD / hour
(0 Reviews)
0.0
jeannifer31

Dear Sir/Ma'am, I would like to apply for the posted position. I have been working as an email Support Representative for almost two years now. I have worked as a Client Care Representative at Biotrust Nutri More

$12 USD / hour
(0 Reviews)
0.0
agoramarketing

We are a Spanish company, which operates throughout the European Union and the United States, specializing in Sales on EBay. Telemarketing. Customer service and Sales. Ebay Seller. Business Account. Above all we More

$9 USD / hour
(0 Reviews)
0.0
ramysalama

I'm working in Customer Support industry for 6+ years in a multinational fast paced environment. I was looking for a part time project in my field and find it amazing opportunity not just that but virtually. My Bid More

$13 USD / hour
(0 Reviews)
0.0
JANSI02

Hello, I would like to apply for this job. If you are online now please contact me so that we can discuss about it. Best regards, Jasenka J.

$12 USD / hour
(0 Reviews)
0.0
janhojas

A proposal has not yet been provided

$12 USD / hour
(0 Reviews)
0.0
lahiruk93

hi, i have done many projects like this. so i can do this for you. and also i have some clarificatios about this job. so please contact me with more details. thank you

$10 USD / hour
(0 Reviews)
0.0
Cuts

Hello, I have managed Amazon and Ebay Selling accounts. I have a graduate degree. I am close to major carrier hubs and can handle request promptly. Thank you

$10 USD / hour
(0 Reviews)
0.0
jaymendoza1

I had the chance to review your project and it seems we may be able to help you in taking this further. My name is Jay from Condor Solutions Ltd. We are a 100% Canadian owned outsourcing company based in Manila, Ph More

$9 USD / hour
(0 Reviews)
0.0
dottieburke

A proposal has not yet been provided

$12 USD / hour
(0 Reviews)
0.0