Tech Support for the weeknds

Beecan Health is a leading Healthcare management Team. We provide professional skilled nursing to patients throughout California.

Summary: Beecan health is seeking a on call Tier 1 Technician who will be responsible for monitoring and maintaining the up time on our IT infrastructure on the weekends from the comfort of your home. (Saturday-Sunday 9-5 PM)

As a Tier 1 technician you will be providing customer service and diagnosing/troubleshooting our Computers systems remotely. Tasks can include but are not limited to, diagnosing software & hardware faults, dispatching technicians, step-by-step customer assistance, and fielding incoming phone calls. In this fast pace environment, expert communication and multi-tasking skills are a must. To be successful in this role, you must be a team player, a fast learner, and have a passion for customer service.


- High school diploma

- 2 years of technical support/customer service work experience or equivalent

Have good communication skills for working with customers

Ability to multitask and handle difficult tasks

Be familiar with network troubleshooting

Self-motivated to gain basic proficiency with new technologies


Customer Service: 2 years (Preferred)

Technical Support: 2 years (Preferred)


High school or equivalent (Required)

Work authorization:

Skills: Research Writing, Project Management, Research, Technical Writing, Report Writing

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About the Employer:
( 0 reviews ) Sherman Oaks, United States

Project ID: #22225907

8 freelancers are bidding on average $216 for this job


Hi there, I have read your project description and i'm confident i can do this project for you perfectly.I still have a few questions. please leave a message on my chat so we can discuss the budget and deadline of the More

$250 USD in 3 days
(47 Reviews)

Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role More

$300 USD in 7 days
(8 Reviews)

I have over 7 years of technical support experience and can provide services which will highly impress you. Relevant Skills and Experience I have skills with monitoring, technical support, troubleshooting of jboss, do More

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Upon review of your posting for a new professional to join your Technical Support team, I felt compelled to submit my resume for your consideration. With my experience in software development, administration, and suppo More

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A motivated BS Computer Science graduate with 8 years of IT Service Delivery/Infrastructure experience specializing in Windows System Administration and VMware vSphere Administration. Flexible in IT technologies, capab More

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$200 USD in 7 days
(0 Reviews)

Hello, I am looking forward to working with you and hearing more about the project. I have a masters degree in Information Technology and have several years experience in help desk support and networking troubleshootin More

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(0 Reviews)

To Whom It May Concern: We are an IT Firm that specializes in Tier 1 Customer Support and Managed Services. We have hundreds of clients and thousands of computers under management of our managed services platform. We a More

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(0 Reviews)