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customer services

RM82-165 MYR / hour

Closed
Posted over 6 years ago

RM82-165 MYR / hour

I need someone who can Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services. Accurately process and record call transaction using a computer and designated tracking software. Offer alternative solutions where appropriate with the objective of retaining customers and clients business. Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success. Perform Quality Assurance Feedback as related to quality audits.
Project ID: 15123415

About the project

14 proposals
Remote project
Active 7 yrs ago

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14 freelancers are bidding on average RM132 MYR/hour for this job
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hi may i have more information about your products and services? will i get some basic training and product knowledge, i am good at dealing with customers and following their concerns for closing good deals but obviously i have to be well equipped with your product's knowledge for that. looking forward to discuss in detail. Thank you regards, adnan
RM91 MYR in 40 days
4.9 (65 reviews)
6.5
6.5
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In order to make your project a success, you need someone who has ample knowledge and a keen eye for detail, both of which I have. I read and understood your requirements and can start the work asap. I am sure i will be best suitable for this position since i have good experience in handling customer care work, I have handled customer care for companies - Altius technologies ( they provide templates through knowledge base ) and Blisstel communications Support ( handled calls as well as tickets via fresh desk) . Iroams network ( ebay, amazon and santa medical ). Can do a trial period of one week , if you are satisfied you can hire me for long term. If you are looking for someone in USA , can provide you a referral. So i hope you would open a PM to discuss about the work . Regards, Ponsi
RM137 MYR in 16 days
5.0 (17 reviews)
5.1
5.1
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Hello, I'm ready to start your project immediately and can finish it fast I have big experience for it (14 years)
RM137 MYR in 40 days
5.0 (8 reviews)
5.2
5.2
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Hello,sir. How are you? Nice to meet you. I am very interested in your project as web developer. If you want, I will show you my sample works. Cms: Wordpress plugin and theme, wordpress hook(action and filter),Visual composer, Seo. csv and xml to wordpress Mvc : Laravel, Codigniter. Html5,Css,Bootstrap,Javascript,Jquery,Ajax,W3css,PHP
RM137 MYR in 40 days
4.8 (19 reviews)
4.8
4.8
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Hello, I would like to take this assignment. I am having 14 years of experience on web development and deployment. Also having 5 years of experience on managing large projects. Below are my core technical/management skills 1 ASP.Net /HTML/CSS/Javascript 2 C# SOLID Design Priciples 3 MS SQL and non relational databses like Azure Table storage, Azure Document Db and MongoDb 4 Entity Framework (Database first, Code first and OData) 5 Azure Service Bus, N Service Bus and Azure Service Fabric 6 Restful Api Development(using c#) and deployment on cloud 7 Team City and Octopus Server for Continous Integration and deployment 8 VSS/TFS/GitHub/SVN/Bitbucket/VSO 9 Agile/Scrum/Kanban 10 JIRA/Confluence 11 Unit tests using nUnit and XUnit framework 12 Integration testing 13 Acceptance/ Behavioural testing using SpecFlow 14 API Authentication using Json web token 15 JSON format for information exchange 16 Domain Driven Design (DDD) 17 Command Query Responsibilities Segrigation (CQRS) 18 Owin Web hosting 19 QuartzNet for Cron job Working on tools like: Autofac, AutoMapper, SeriLog, Elastic-Search,Kibana, RoboMongo, RabbitMQ, TopShelf Looking forward to hear from you for further discussion and startup. Best Regards
RM166 MYR in 40 days
5.0 (1 review)
1.6
1.6
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I strive for customer satisfaction. When ever I'm assisting a customer on the phone, email, sms or online chat I always go the extra mile so that they have a memorable customer service experience.
RM137 MYR in 40 days
0.0 (0 reviews)
0.0
0.0
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I have gone through your project, we do have skilled employees who can fulfill your requirements please message me personally to discuss further.
RM137 MYR in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

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Malaysia
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Member since Sep 8, 2017

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